Ruby and Luke looked after us having had a sale fall through and moved from one agent to Park & Bailey. They created excellent literature, showed potential buyers around with professionalism and I think Ruby secured an offer on any she personally did. Very happy with the team and they worked hard to negotiate us a price we were happy with and always considered our feelings in doing so.

Park and Bailey in Coulsdon have been very easy and efficient to deal with. The staff in the office are professional and someone always answers the phone. The use of an app to schedule viewings is particularly useful. The staff who attend viewings are very friendly and approachable - Drew and Ruby in particular were lovely. A very good experience overall.

Excellent service, Park & Bailey were by far the best estate agents we met with after viewing 12 properties. Ruby was fantastic and really attentive to what we were looking for. When the first property we viewed with her wasn't quite right for us, she listened to what we needed and then found us the perfect place - which is now our forever home! The whole after sales team were fantastic, kept the momentum going, even when it slowed down at Christmas and were conscious we needed to complete by 31st March so ensured everything ran as quickly as possible. I would not hesitate in using Park & Bailey again and have been recommending to all our friends who have been house hunting.

We had a very challenging process but with the fantastic support of Ruby Moss, Rebecca and Grainne we have ended up with the house of our dreams and couldn’t be happier.

We are delighted with the support from Park and Bailey with our recent house purchase and couldn’t be happier with the experience. From the very beginning, Ruby was professional, friendly, and incredibly knowledgeable about the market and properties. After taking us to a number of properties, we were certain we had found the one that best met what we were looking for. After putting the offer in and it being accepted, the support recieved was invaluable to us. As first time buyers, Ruby guided us through the whole process, accommodatedd multiple additional viewings to help us prepare to move in and the communication was excellent, keeping us updated at all times and answering any questions we had. Thanks to her dedication and expertise, we found the perfect home, and the entire process—from viewings to negotiations and completion—was handled smoothly. We are also very grateful for all of the support from Alice, who kept us informed throughout the sales process, was friendly, helpful and made the experience stress free. A big thanks to Ruby and Alice!

Really great experience working with a fantastic bunch of agents. So helpful, always providing fantastic service with a friendly face and matching voice. Found the process of booking or amending viewings extremely useful, they are very clear and quick with their communication and stick to the any agreed meetings. Great communication throughout the process ensuring the deadline was achieved. Can’t recommend them enough.

Bought and sold via Park and Bailey - a really smooth process. We had a buyer pull out but Park and Bailey kept the chain going. Super communicative and overall a pleasant experience!

I've come across many estate agents and Park and Bailey have genuinely been one of the best. We both sold and bought through them and they were great throughout making a stressful process as smooth as possible. They have a dedicated completion team which is a USP

Grainne was really helpful during our house search. She listened to our criteria and didn't send us listings for unsuitable or unaffordable houses (like some other agents). She always followed up after viewings, was quick to bring new, suitable properties to our attention, and was available and communicative throughout the process.

Park and Bailey made the process very easy. The whole team were excellent to deal with especially Sue who helped us with every stage. Would recommend