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Park & Bailey - Coulsdon

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Thank you to everyone at Park and Bailey. We all know that the housing market is not easy at the moment and in our case one potential purchaser pulled out just as we were about to exchange. But Rebecca and the team introduced a new buyer to us within a few days.Again there were problems through no fault of ours when when another buyer further down the chain failed to proceed.As can be imagined the stress of all this was huge but we got there is the end. We are in our new home. We would also like to thank Sue in the progression office for her help and support and her constant chasing of all parties concerned to keep us up to date and get the deal over the line. We will be happy to recommend PB to anyone.

Reply from agent

Hello Philip, thanks for leaving us a review. We are pleased to hear you would happily recommend us and we hope you are enjoying your new home. We'll pass your kind comments over to Rebecca, Sue and the Coulsdon team

5.00 /5

I wanted to express our gratitude for the fab service from Grainne and the team at Park & Bailey. As first-time buyers, the entire process seemed daunting initially, but Grainne's guidance and the team's support made it incredibly smooth. Their flexibility in accommodating our schedule for viewings, even with short notice, made the experience stress-free. The communication with the team is exemplary—easy to reach and quick to respond. I highly recommend P&B for their dedication, knowledge of the area, and client-focused approach. Thank you for making our first-time buying experience enjoyable and memorable – we look forward to completion day!

Reply from agent

Hello Juliana, thanks for leaving us a review. We are pleased to hear you would highly recommend us and we hope you enjoy your first home. We'll pass your kind comments over to Grainne and the Coulsdon team

5.00 /5

The team at Park and Bailey were outstanding. They were professional and attentive at all times, constantly updating us, and more importantly, when things started to get stressful the team remained calm, rolled their sleeves up and immediately found a solution. Our thanks to them all, in particular Rebecca, Melissa, Sue and Damien. We got there in the end and we are now very much looking forward to moving into our new home...!!!!!

Reply from agent

Hello John, thanks for taking the time to leave a review. Congratulations on your new home, good luck with the move. We'll pass your comments over to Rebecca, Melissa, Sue, Damien and the rest of the Coulsdon team.

5.00 /5

Excellent service from all members of the sales team, Rebecca, Melissa, Grainne - thoroughly efficient, quick to respond, friendly - and Sue in Progression. Ours was a long one year process with the exchange date being postponed several times as well as the completion date on one occasion. Sue in Progression was brilliant at communicating with all parties and kept us constantly up to date. We cannot thank her and the Sales Team enough for their support. We are now in our new home and have no hesitation in recommending the superb services of Park & Bailey.

Reply from agent

Hello John, thanks for taking the time to leave a review. We hope you are enjoying your new home. We're happy to hear you'd have no hesitation in recommending us. We'll pass your kind words over to Rebecca, Melissa, Grainne, Sue and the Coulsdon sales team.

5.00 /5

I would like to say a thank you to park and bailey for making the purchase of our new home smooth , professional and efficient! From our viewing with Donna , Communication with Rebecca and Sales progression with Sue the process was seamless, Overall an excellent service.

Reply from agent

Hello N Morris, thanks for taking the time to leave a review. Great to hear of your experience when buying through us. We'll pass your kind words to Donna, Rebecca, Sue the Coulsdon team.

5.00 /5

We were new to the area but Park and Bailey understood our requirements and showed us several good options within our budget and criteria. Once we found the house which we've now bought, they've been very helpful and professional throughout the whole process from offer through to completion, and we'd definitely to recommend them to anyone else looking to buy or sell in the area.

Reply from agent

Hello Briony, thanks for leaving a review. We hope you love your new home. Great to hear you'd recommend us. We'll pass your comments over to the Coulsdon team.

5.00 /5

Really quick with each stage - initial meeting, photography, getting my house on the market and lining up some great offers. I received good advice throughout the process and didn’t feel pressured. Thanks all!

Reply from agent

Hello Lydia, thanks for the review. We'll pass your kind comments over to the Coulsdon team.

5.00 /5

Park & Bailey Coulsdon were brilliant. We purchased our home through them and the whole team at coulsdon were great. Shout out to Sue and Damien in the sales progression team for pushing it through on our completion date. Previously we have only dealt with online Estate agents and have found this experience a breath of fresh air in comparison. Definitely recommend!

Reply from agent

Hello Jake, we appreciate you leaving a review. Great to hear you'd recommend us. We'll pass your kind comments over to Sue, Damien and the Coulsdon team.

5.00 /5

I was just about to write a review about P&B and in particular Becca and then saw what someone else had written which has shocked me. Then I saw that this 'person' just writes bad reviews on everything! For us, Becca was very professional and polite when valuing our house. She clearly knows her stuff and P&B just seem that bit classier than your usual estate agent.

Reply from agent

Hello Warren, thanks for the review. Happy to hear of your positive experience. We'll pass your kind words over to Becca and the rest of the Coulsdon team.

5.00 /5

From start to finish, the team has been professional, friendly, helpful, always available to answer any queries quickly and efficiently. Everyone had a role to play, including a dedicated member of staff who steered us through some difficult times. They all seem to love their job, and act accordingly. We'll certainly recommend you!

Reply from agent

Hello Claudine, we appreciate you taking the time to leave us a review. We'll pass your kind comments over to the Coulsdon team.

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Address

150-152 Brighton Road, Coulsdon, CR5 2YQ, UK, CR5

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