I have recently used Park & Bailey for the purchase of my house. My contact was Rebecca Walker and from start to finish she has been excellent. Very accommodating and went to great lengths to ensure we were being taken care of after the offer was accepted and kept in contact throughout the whole process. Very professional outfit.

We were looking for a property in Coulsdon and had a number of viewings with park and Bailey. Our main contact was Becca and she was brilliant, we actually offered on a property with her and she kept us informed and reassured through the whole process It was really appreciated as it was our first time in the process. Having been in the process with other estate agents I can now appreciate how good the service was! When we didn’t get the property she kept us up to date with new ones before they were listed and made sure we got a viewing slot in a really busy market Thanks for all your help!

Park and Bailey were very helpful in selling our property during a very difficult time bureving the death of both parents. They were more than helpful in dealing with the solicitors and buyers involved. The process from viewings to completion was smooth, easy and efficient. I have already recommended them to friends and family.

I originally purchased the property from Park&Bailey some years ago and was so impressed with their service that when it came to selling the property, I would only use them again. From start to finish, they were outstanding, professional and reliable. Park&Bailey clearly vetted potential buyers meticulously and I was very impressed with their marketing and their eagerness to understand the fine details of my house in order to attract and inform prospective buyers. Within only 6 weeks and after over 40 viewings, the house is now sold and I would recommend Park & Bailey in Coulsdon without hesitation - both as a previous buyer and now a seller. Thanks again!

During a lengthy property search myself and my partner encountered many estate agents and can honestly say Park & Bailey were by far the best. Whole team were professional, friendly and helpful. In particular Mary, who showed us the property we eventually bought, was great. She was knowledgeable, friendly and not at all pushy in her approach. At both our viewings she gave up plenty of time and space to really view the property properly. In addition Mary was the only agent who took time to ask if we would complete a survey at the end of our 1st viewing so that they could improve their own service. Not one other agent ever considered asking us for any feedback other than did we want to buy the property they showed us. Also, once our offer had been accepted, June from the sales progression team was outstanding. She worked really hard at times to keep us informed about some delays and challenges at the top of our chain. She remained professional but also was very understanding and comforting on the difficult and challenging days. Overall very impressed and would recommend them to anyone who is selling in an area they cover.

Park & Bailey were agents for the house we were buying and we are very happy with the service. Rob helped us out with negotiations and we got the offer accepted on the house we really loved. The team then also helped us further along when we had complications on our sale, they communicated really well with our agent on sale and the sellers. Sue also helped us with communications past the offer acceptance and beyond completion too. Good communication, solid professionals, great continuity - all these things made the experience very positive. Also, appreciated a list of things to do/change/update, which was really handy. And a little new home welcome pack.

I was a buyer in a transaction where Park & Bailey were the agents. In summary, I was extremely impressed - particularly with Sue who was our Sales Coordinator. Unlike an agent, she is dedicated to pushing the transaction along post offer/acceptance. Having this really improved our buying experience. Our sale was handled by Rob, who also did a few viewings. He was friendly and helpful, and when it came to our offer his communication was outstanding. He turned the whole negotiation around in one day! All in all, I’ve never had such a good experience with estate agents. We’d be happy to use Park & Bailey in future.

Nothing is ever plain sailing in the world of property but park and Bailey make the whole journey as smooth sailing as possible. From last minute bookings/viewings they literally go the extra mile for you, you are kept up date with regular phone calls and updates, no matter how many times you call, someone is always at the end of the phone to help and assist you. Emails are always replied too almost instantly. Massive thank you to Hadley, Rebecca, rob, jill and sue. We are absolutely delighted with our new home and it wouldn’t of been possible without you. THANK YOU!!PositiveResponsiveness, Professionalism

Rebecca, Sue and Ginette have all been fantastic from start to finish, giving a five star service the entire way through. I honestly couldn’t recommend them strongly enough. Explained things easily, came across kind and approachable and nothing was ever too much for them. Thanks so much to you all.PositiveResponsiveness, Quality, Professionalism

Purchased a home via Park & Bailey and was really impressed with the service from start to finish. Very upfront about viewings and very good at staying in contact. Sales Chaser called Sue was extremely helpful during the ongoing process sorting out issues in the chain throughout making the stressful experience that much easier. Would highly recommend buying/selling through them.PositiveQuality, Professionalism