It is great to get feedback from one of our Landlords. We truly believe our Lettings Service is a 'cut above' and we pride ourselves on how quickly we match suitable tenants to properties. We understand how important it is to ensure a rental property is occupied as quickly as possible and so your comments around our efficiency are welcomed and appreciated. Our Lettings Service guide clearly and openly sets out our fees which are competitive whilst offering Landlords value for money and as you quite rightly pointed out, we do not have any "hidden extras". Thank you for taking the time to give us your feedback. It really does help to inform our service and it is always great to hear from a happy Landlord.