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Mortimers

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

I would highly recommend Mortimers , all of the staff have been brilliant , especially Joanne and Geraldine , nothing was too much trouble and they made selling our house and buying a new one a stress-free experience .

Reply from agent

Thank you for your very kind review Linda it has been an absolute pleasure dealing with the sale and purchase of your property. I look forward to seeing your new home once you have completed your works – keep in touch. Many Thanks Joanne

5.00 /5

As a caring landlord it is great to find an agent with same values. We had a problem recently with damage to our property from a source outside of our control. The rental team at the Clitheroe Office were fantastic providing a service beyond what they are contracted to do. Thank you 👍😊 From Sue Landlord

Reply from agent

Thanks for your kind words Sue. We do like to go the extra mile to provide the best service that we can to both our tenants and landlords. It was unfortunate what happened to your property but I am glad that you have been happy with the service provided by our team at Clitheroe. Gareth Hunt Head of Lettings

5.00 /5

We had to find somewhere pretty quickly for us and our little dog! Not only did Julie provide professionalism throughout but showed empathy. She understood our situation, was supportive and in a stressful time a source of light and laughter too! I can’t praise her enough and will now miss our chats!!! Thanks Julie. I know you went above and beyond but we got there and are now settling in on our new home. Thanks so much, Sally

Reply from agent

Thank you, too, Sally, for leaving such a kind and positive review! It’s all in a days work as I love to help people find the right property whilst offering help and support along the way. It gives me great job satisfaction knowing I’ve helped customers and taken some of the stress out of moving home. I sincerely hope you will be very happy in your new home and don’t forget where we are, should you wish to rent or buy in future!! Regards Julie

5.00 /5

Excellent communication throughout our process. This was delayed through the other party and they kept in contact, made calls when requested and Joanne and Emma were extremely patient when listening to me moaning! Thoroughly recommended, - hoping to never move again but if we did I would definitely use them!

Reply from agent

Thank you for leaving us such a lovely review Trish. We are so happy that the sale has completed and you can finally move forward. Many Thanks

5.00 /5

Over the years Mortimers have always acted for my family and I with the upmost professionalism. The process this time has exceeded any previous experience and expectation with expert advice offered on all occasions by Edward and his team. It is great to see such pro activity from an agency and I would strongly recommend them to any one looking to sell their home.

5.00 /5

Geraldine was a pleasure to deal with, all went through quickly and smoothly. Couldn't be more helpful, and kept me updated throughout the process.

Reply from agent

Thank you for taking the time to leave such a positive review its always nice to hear that we have done our job well and we always aim to deliver excellent customer service. Geraldine

5.00 /5

Everyone at Mortimers is always very helpful and they keep me well informed all the way through the letting process. I would recommend them highly, they are efficient and helpful :)

Reply from agent

Thank you for taking the time to leave us such a positive review. It’s nice to know we’re all working towards the same goal, which is to give excellent customer service. We enjoy what we do but it’s made all the more valuable when we receive great reviews with comments such as yours. Thanks again. We look forward to working with you in the future! Regards the Mortimers team

5.00 /5

Had nothing but a good experience with Mortimer's, very helpful team, Julie Jackson & Michael in particular , fast & efficient, Julie kept me informed & helped me all the way through the process of getting into a property & now I have the keys is still working to ensure that I am settling in, Mortimer's would absolutely be my first port of call should I ever require the services of an estate agents again in the future, Julie Jackson is a credit to your team, give her a pay rise, she deserves it. 😁

Reply from agent

Wow, what an amazing review, Gareth. Thank you so much. It's always nice to receive positive feedback, but your comments go beyond that. We're so glad you've had a good experience and hope to always meet your expectations throughout your time as a tenant with Mortimers! . Thanks again - Julie and Mike

5.00 /5

Mortimers Lettings Team at Clitheroe (Julie Jackson, Claire Burgess & Michael Hurst) were excellent. They gave very helpful and impartial advice and were very responsive through out. Also Gareth Hunt was as enthusiastic as ever. Many thanks to them all.

Contact details

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Address

5 & 7 Castle St., Clitheroe, Lancashire, BB7 2BT, North West, UK, BB7

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