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Hurford Salvi Carr

1 Britton Street, City & Clerkenwell - Lettings, EC1M 5NW, UK, EC1M

Claimed branch
4.1 34 reviews

Recent reviews

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A selection of reviews, highest rated first. Not every review may be shown.

omid Alma The Trusted Agent

Problem solving articulate professional and Friendly approach

My dealings with Phillip in particular have been an all round delight. His professional approach from start to finish was very refreshing and it was his attention to detail, which made him a joy to work with. He found me a property within a quick time frame matching my criteria exactly. I would strongly recommend both Phillip and Hurford Salvi Carr.

Reply from Hurford Salvi Carr: Thank you for your kind words about Phillip and the rest of the team, We all hope you are enjoying your new property. Regards Paul Driscoll
Sharon Meager The Trusted Agent

Success in record time

HSC achieved an offer at full asking price just one day after taking on my rental flat which had previously been listed with another agent.. In the end, the flat went above asking price, almost 15% higher than the offer found by the first agent. The tenancy began 10 days after HSC took over. As an inexperienced landlord, I had many basic questions, all of which Angela Kelly answered promptly and thoroughly. Business was conducted mostly via email as I was abroad during this period but HSC handled the entire process very efficiently. I have no hesitation whatsoever in recommending the agency highly.

Reply from Hurford Salvi Carr: Thank you for your kind words and great to hear that we achieved above the asking price for another Landlord.
Ed Higgs The Trusted Agent

Pro-active and attentive

I used HSC after losing patience with an agent I had been using for some time who were failing to manage my central London property. Although it took a while to find me tenants amidst difficult market conditions HSC eventually came through first with suitable tenants and arranged for remedial work prior to them moving in. I have found HSC refreshingly personal and proactive in their approach not only to marketing my property but also in their efforts to manage the freeholder.

Reply from Hurford Salvi Carr: Dear Ed Thank you for taking the time to write a review. Good to hear that we went the extra mile with your Freeholder & best of luck with your new tenant. Regards Paul Driscoll
Nick Coleman The Trusted Agent

Reliable and Determined

HSC are a reliable organisation and are prepared to discuss and meet challenges. Having received clear instructions they eventually provided the right solution in a challenging market.

Reply from Hurford Salvi Carr: Dear Nick, Thank you for taking the time to give us this feedback. We will endeavour to keep up the good work. Regards Paul Driscoll
Gena Angelo The Trusted Agent

Good service overall

Needs some level of flexibility in dealing with potential tenants coming from countries outside the UK. We had a challenging experience going through the online reference application system that falls on Easter holidays where many people/references are on holidays. The timing to complete the whole process in 2 weeks time before the start of tenancy from our country of origin (Belgium) was frustrating. This could have been planned more effectively and realistically with unnecessary pressure.

Reply from Hurford Salvi Carr: Dear Gena, Thank you for your feedback. I’m sorry to hear that you had some challenges with the online reference system during the Bank Holiday weekend. Over 40% of our customers at the City & Clerkenwell office come from overseas and whilst there is sometimes an extra hurdle to overcome, the vast majority have a trouble free experience with the referencing and administration process. We will however look into your comments to see if we can make any improvements to the service. I trust that you were kept informed along the way, and are, by now, enjoying your new property. Regards

About Hurford Salvi Carr

Located on the corner of Clerkenwell Road and Britton Street the office was established in 1998 and is dedicated to landlords and tenants only. <p> We have been helping clients let and rent properties of all types since opening our doors. We were the first residential estate agents to open an office in Clerkenwell, which means we have built up a specialist knowledge of the lettings market in the area and its wide variety of residential properties. <p> The office covers areas such as The Barbican, City of London, Clerkenwell and Kings Cross

Our team

Kerry Ward
Giada Tramonti
Sam Smith
Angela Kelly
Phillip Dowling

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