Empathetic and understanding – I felt valued as a vendor whereas other agents seem to treat only the buyer as the customer – the vendor is a customer too – and may not always be right, but sometimes is!

Just sold my property on Daventry Road with the help of Payne Associates. The process was smooth and slick, sold twice within a week of being advertised and managed to achieve a higher price. The process was painless and the staff kept me informed along the way. Everything was as described and they delivered for me. I would highly recommend Payne Associates 5 star *****

Payne sold our house and I found them to be professional and friendly. Particular thanks to Liz Emery who went the extra mile for us and was always on hand to offer advice and encourage us!

Having dealt with both your Earlsdon and Daventry Road offices I cannot say more about the professional, enthusiastic and motivated staff and service provided. I couldn't ask more of an agent who achieved more for my property than I thought possible. I cannot thank you enough!

I viewed several properties for sale with Payne Daventry Road. They were always helpful and on time for the viewings. All people I spoke to were knowledgeable of the local area. I was also impressed with the proactive way they contacted me as a prospective buyer with news of new properties on the market. If I were to sell a property in Coventry Payne would be top of my list based on my experience.

I have recently sold my property with Payne Associates, Daventry Road branch and the service was excellent, would always keep me updated & reply to my emails/phone calls ASAP, I mainly delt with Susie Hanley who was brilliant & felt she went that extra mile to ensure everything ran smoothly, she also recommended a fantastic solicitor, I would almost defiantly use them again when I make my next purchase.

Daventry Road Branch - Cheylesmore All of the team at Paynes were professional and helpful, always kept me informed of viewings and the feedback they received. Both the sale and purchase was done through Paynes and always felt I could call at any time with questions. Like many sales we did have a couple of problems but the team sorted them straight away. Would certainly recommend them to anyone considering a move.

Susie and her team have been great! We had a very difficult time purchasing our new bungalow, due to solicitors, mortgage company etc, but Susie has been very helpful throughout. Her communication was great and she was very patient, considering it took us 9 months to complete! I would recommend this branch to anyone.

As usual, a really friendly, excellent personal service. Staff at Payne Associates in Cheylesmore have gone the extra mile to make my sale go through as well as smoothly as possible. All the staff are helpful in branch and made the whole process stress free. Have used these agents previously and wouldn't use any other company for any future sales. Thank you guys. Highly recommended.

We had a fantastic experience using Payne Associates. Buying your first home is a daunting prospect and Susie made sure we were kept in the loop throughout the whole process and ensured we were always up to date and what we needed to do and when we needed to do it. Would highly recommend this team based on our experiences with them