Very reliable, communicative and provide a great service.

Melanie provided a great Service throughout this transaction constant updates and polite and courteous always.

It’s a great and supportive company. Lee and Liz were really helpful, and Mel was amazing. Mel handled the exchange and completion with incredible efficiency and was always on top of everything. It wouldn’t have been possible without Mel. Thank you all!

Cannot fault the dedication and professionalism of the staff. Worked tirelessly through very difficult circumstances to try and get my property sold. Unfortunately due to my management company letting the fire safety certificate lapse, it wasn’t to be. Hopefully 2025 will see the certificate renewed and the sale can proceed to a final conclusion. Will definitely be using them again, Mel worked so hard for us and was devastated by the outcome.

Thank you Liz Emery and other John Payne staff for the excellent and efficient way they took care of my purchase of a flat at Brentwood Gardens, Finham. I much appreciate their help.

I have had the pleasure of working with Paynes estate Agent’s over the past couple of years, during which they have successfully helped me purchase four properties. Their professionalism, dedication, and expertise have always exceeded my expectations. Richard demonstrates an in-depth knowledge of the market and provides invaluable advice. They took the time to understand my requirements, and worked to find properties that matched my criteria. Mel remains proactive during the process, always ensuring that I was well informed throughout. Mel’s attention to detail made each buying process smooth and stress-free. I felt confident that I was in capable hands. I highly recommend Paynes to anyone looking to buy or sell property. Their exceptional service, and professionalism makes them standout amongst other agents. I look forward to working with them again in the future.

Would like to thank John Payne estate agent for selling my house. Special thanks to Liz and Mel who were very helpful in advising and progressing the sale. Great team!

A very responsive organisation who handled the sale of my property with professionalism and understanding. From initial valuation to completion, everything was done to the highest standards to ensure the sale was completed in a timely manner. Highly recommended.

Excellent professional service. Regularly kept me informed of progress even during the waiting stages. Always helpful and friendly and I always felt that they had my best interests in mind. Highly recommended. Melanie Ryan was the person who handled my sale the majority of the time supported by other personnel in the office.

Really impressed by the service provided by Mel whilst buying a property being sold by John Payne. Mel was on the ball with keeping me updated throughout the process. Anything that could be done to keep the process short she was sure to do and I was able to complete in a much shorter time than I expected! Her and her colleagues were also happy to attend the property at short notice with me to come for multiple viewings. In the future when I am looking to move I will be sure to come back to John Payne.