We met Kieran Dixon one of Payne’s sales negotiators at a property we were very keen to buy, he came across as very professional, knowledgeable and keen to show us all highlights and features of the property. When we decided to make an offer Kieran had all the relevant paperwork for us to complete rather than return to his office. He must surely be a valued member of the Paynes team!

My wife and I viewed a property in Stivichall and Payne Associates were acting as the Estate Agent for the vendor. Prior to our viewing, I had spoken with various members of staff at Payne Associates and was very satisfied with their knowledge and professionalism. Representative Kieran attended the viewing on behalf of the vendor. I found Kieran to be very professional, both in his appearance and his knowledge of the property itself and property market in general. A real asset to the company.

Liz from Paynes worked above and beyond to hold the chain together and to chase up missing vital paperwork/procedures to ensure we got over the finish. She had to listen to our frustrations and stress. She was absolutely superb. Thank-you once again Deb

Had the most amazing viewing experience with Kieran, a sales negotiator from Payne Associates. He was extremely transparent with the property we viewed and the buying process itself. This was the main reason why we purchased the property as there’s not many other estate agents that are very transparent. The whole process has been super quick and fast so far and I can’t wait to complete the process. I would highly recommend going with Payne Associates if you’re looking to buy a house. Many thanks, Lily.

John Paynes, Cheylesmore acted for the vendor when I purchased a property recently. I found them friendly and professional throughout the process; Kieran Dixon and Liz showed me round the house (I had two viewings) and both of them were a delight to deal with. I didn't feel rushed like I have done with a lot of estate agents and they seemed very engaged in the process. Richard, the manager, was very friendly and relaxed but the person I had most interface with was Melanie Ryan, the sales progressor. She is very good at her job to the extent that I felt she was working for me. She always responded quickly to phone calls and emails and even chased up some details after the sale was completed. It was really nice to have such an approachable conduit between the vendor and myself. As a consequence I would recommend Cheylesmore Paynes to anyone.

Just purchased my first house through Payne Associates, What a great professional service they provided. I would like to personally like to thank Kieran Dixon for his excellent service throughout the whole process of our house purchase.PositiveResponsiveness, Quality, Professionalism

We would highly recommend Payne Associates, excellent personal and professional service. Helped us throughout our sale, dealt with all queries efficiently and took the stress out of the process.

Very helpful and informative estate agents. Communicated with us a lot whilst we were searching for houses.

The property was first rented, then sold through Paynes. Both processes were handled professionally and with the minimum of stress to us. All of the associates that we dealt with made everything proceed smoothly and kept us informed of developments. Thank you especially to Daniel Little, Danielle Hartshorne and Liz Wilson-King

Stress free rental of my property, and then a stress free sale. Rating as 5 stars because I was living out of the country and always felt like they had everything perfectly managed.