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Archer and Co

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Jen was both knowledgeable and professional. Thank you for taking the time to show us the two properties this morning.

5.00 /5

The Archer & Co team at Chepstow office had been incredibly supportive throughout the process. There have been some ups and downs during the journey with loosing our first sale early on through no fault of the agent and it didn’t take long before we sold again. The team provided confidence in the house valuation and presented a professional quality advert which soon attracted buyers through the doors. They all had hands on approach, no silly question was a problem, we were kept up to date with the progress. We cannot thank enough for the drive to make it happen for us. We would highly recommend and are grateful to the whole team especially Kerry, Tracey, Lisa, Katie and Kelly. They were all part of our journey and we wouldn’t be in our dream home if it wasn’t for their continued commitment and care. A big thank you from Martina and Glyn

Reply from agent

Thank you, Martina and Glyn, for your kind words. We're thrilled to hear that our Chepstow team could provide the support and guidance you needed throughout your journey. It's great to know that our hands-on approach and communication made a difference, especially after the ups and downs. We’ll make sure to pass your thanks on to Kerry, Tracey, Lisa, Katie, and Kelly. Wishing you all the best in your new home. From all the team at Archer & Co.

5.00 /5

I had a really positive experience with Gary, the Viewing Specialist at Archer & Co. He was friendly, approachable and genuinely took the time to understand my personal circumstances. He went above and beyond to help, offering thoughtful advice and suggesting other properties that might be a good fit for me. I thought Gary represented the company really well, with his professionalism, knowledge and genuine willingness to help. I really appreciated the extra effort he put in; he made what could have been a stressful experience feel a lot easier. Thank you, Anna

Reply from agent

Hi A H, Thank you for your kind words about your experience with Gary. We’re thrilled to hear that he was able to provide you with the support and guidance you needed during your property search. It’s great to know that his dedication made the process smoother for you. We appreciate you taking the time to share your thoughts and are glad you felt well cared for. Best wishes from all the team at Archer & Co.

5.00 /5

Thank you so much to Kellie H and Kelly W for helping us purchase our first home. They were both very responsive which allowed for a smooth purchase. I would strongly recommend Hilbery Chaplin!

Reply from agent

Thank you for your lovely review! We're so pleased Kellie H and Kelly W were able to support you through the purchase of your first home. Congratulations, and thank you for recommending Hilbery Chaplin, we wish you many happy years in your new home!

5.00 /5

We have recently purchased a house through Archer & Co and couldn’t have been happier with the service we received. They were incredibly accommodating when we requested extra viewings of the house and even gave us an incredibly thoughtful moving in package too. Would definitely recommend.

Reply from agent

Hi Neil, Thank you for your kind words and for taking the time to share your experience. We're glad to hear that you felt well taken care of during your house purchase and that the moving in package added a nice touch to the experience. Your recommendation means a lot to us. Best wishes from all the team at Archer & Co.

5.00 /5

Jen was brilliant, really helpful and informative, very polite and friendly

Reply from agent

Hi Steve, Thank you for your kind words about Jen. We're thrilled to hear that you found her helpful, informative, and friendly. We aim to provide the best service possible, and it’s great to know that Jen made a positive impact. Best wishes, All the team at Archer & Co.

5.00 /5

Jen was lovely, welcoming and informative!

Reply from agent

Hi Valerie, Thank you for your kind words about Jen and your experience with us. We're thrilled to hear that you found her welcoming and informative. It’s great to know our team is making a positive impact. Best wishes from all the team at Archer & Co.

5.00 /5

Jen showed us around 2 properties back to back. She was a fountain of knowledge on the work that had previously been done and was forthcoming with discussion around what could be done to the properties. She was there with the information at the right times but also left us to explore at our pace, never feeling rushed. Archer & Co are by far the most professional and prepared estate agent I have dealt with in Chepstow, brochures on each property and very courteous on the phone and in person.

Reply from agent

Hi Chris, Thank you for your kind words and detailed feedback. We're delighted to hear that Jen could provide you with the information you needed while allowing you the space to explore. It's great to know that you found our team professional and well-prepared. We appreciate you taking the time to share your experience with us. Best wishes from all the team at Archer & Co.

5.00 /5

We have viewed a few properties with Jen and we have to say she is very knowledgeable about the property that is being viewed and is always able to answer questions. Her punctuality is perfect and we are very happy with the service we have received from herself and Archer & Co

Reply from agent

Hi Dave, Thank you for your positive feedback. We're glad to hear that Jen has been helpful and knowledgeable during your property viewings. It's great to know that you are happy with the service from both her and the team at Archer & Co. If you need any further assistance, feel free to reach out. Best wishes, All the team at Archer & Co.

5.00 /5

Kelly was a fantastic help in particular. Our process was quite lengthy (through no fault of the agency) and Kelly was always quick to respond and answer our questions. Every email was responded to same day, whatever the query. Highly recommend and thank you Kelly.

Contact details
Sales Phone:

01291 626262

Lettings Phone:

01291 626262

Lettings Email:

chepstow@archerandco.com

Opening hours

Unknown

Address

30 High Street, Chepstow, Wales, NP16 5LJ, UK, NP16

About

We are a family-run estate agency business, who have been proudly living and operating in the area for nearly 40 years. With a genuine and invested love for the local community we offer a highly personal and quality service for each and every client. We are confident in our friendly and honest approach and enjoy forging fantastic working relationships with everyone we work with. Traditional estate agency is at our core, but as a newly established and dynamic team, we are excited to adapt to current trends and are constantly evolving to fit the fast paced world we live in now. From arguably the most important purchase of your life – your first home, through to family houses and sprawling country estates, we are not defined by the properties we sell but rather by the way in which we work. With a dedicated team focussing on providing our clients with the best possible service we consider ourselves experts in our field with a highly informed knowledge base and in depth understanding of the property market in our area.

Our team

No team information available

Relocation Agent Network

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No awards information available

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