Really can't begin to express how excellent the team at CJ Hole are. Last year I rented with them and unfortunately began having some serious issues with a tenant I was living with. It was a very unusual situation, but the team couldn't have dealt with it better. Not only did they go over and above to ensure the case was handled with incredible care, but Julie called me on a near daily basis - just to touch base and make sure I was okay. Since this was such a difficult (and strange!) time for me, the compassion and understanding I was shown made such a huge difference. I don't know how I would have managed without their support. From the start, both Orrin and Julie listened to my concerns and took everything very seriously. They worked with me to ensure everything was resolved in a way that would suit me and leave me in a good position for my future. They even helped me find future properties, but unfortunately I was unable to stay with them! A special thanks to Orrin, who helped to resolve the situation with utter care and respect, and to Julie who's compassion was truly touching. Please pass along my thanks, and I hope you have all had a lovely Christmas and New year! If ever there is any way this could be passed along to head office please do, as the team were so excellent I hope they can get the recognition they deserve. Many thanks for everything you have done, Rhianna Griffin

I recently sold a property in Cheltenham through C J Hole with Jenni Moore dealing with the sale, she was very professional and knowledgeable with excellent attention to detail. Jenni was exceptionally good at keeping both myself the seller and the buyers informed of how the transaction was going and was very pro active in communicating with both sets of solicitors, giving them the prod they quit often need. Excellent service exceptional Estate Agent.

Jack Turner dealt with my rental property. Any issues I had were dealt with in quickly, calmly and professionally. A real pleasure to work with.

For purchase and rental management, top marks. I bought a flat in Cheltenham through CJHole who presented their recommendations and then handled the process perfectly. They then continued to manage the property for rental and after almost three years I have to say I cannot criticise them for anything. I do not live in the UK and so good service is essential and that is what they provide. I could not be happier with my agent.

They acted very professionally throughout the sale of our property and communicated extremely well, always calling back when they said they would and informing us of all developments in the sale.

After viewing over 30 properties in our search, we have managed to see the good and bad of Chelt estate agents and in our experience, I have to say CJ stand out in many areas - I would certainly recommend using them and would be sure to use them in the future... although I hope not to move for a long long time :)

Found all staff at CJ Hole to be highly professional and helpful throughout our very complex sale/purchase. Even though they weren't directly connected with the chain behind us, Jenni in particular got involved and was instrumental in making our move happen. Very, very happy and will definitely be coming back if and when we decide to move.

Very good service so far. Deal with things quickly and the moving in was seamless.

Brilliant customer service. All staff in the Cheltenham branch were professional and efficent. They handled any issues/problems and were able to accommodate the last minute viewings which led to my decision to buy. Jenni in particular was extremely helpful and reliable. Thank You CJHole for all your efforts towards the purchase of my first home.

Very efficient service, everything went smoothly, tenant found within days, all checks made, tenants in place.