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Northwood - Central Scotland

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Northwood has managed the letting of our property in Airdrie since 2013. Throughout that time Anne, Jim Lisa and Nicola have provided excellent service. This has included advice on enhancing the property, routine maintenance and emergency work, arranged via their network of local contractors. As we live far from the property, knowing that work will be done to a high standard has been reassuring. What we value most is the honest and candid advice provided over the years. For example, recent discussions with Jim helped us decide it was time to sell the property. As expected, the process was expertly managed by the Team - in less than a week the property has been sold (STC). We have engaged Estate Agents for over 30 years - as a buyer, seller, tenant and landlord. Based on experience, Northwood are amongst the best we have worked with, and so highly recommend their services.PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Hi Dominique and Jim It has always been a genuine pleasure working with you. We all work hard to make our clients' experience as positive as possible and it is greatly appreciated when this is acknowledged. Everyone here at Northwood Central asked me to pass on their thanks for your kind words and to wish you both every possible success for the future. Remember, you are always welcome to pop in for a visit any time you are in the area. Lisa

5.00 /5

The team at Northwood were great with helping us in finding our home. From our first initial contact regarding viewings, we were accommodated efficiently. Communication was great throughout the whole process and we felt like team had taken the time to listen to things we had said, giving the whole experience a personal touch.PositiveResponsiveness, Quality, Professionalism

Reply from agent

Hi Greg. Thank you for your kind comments. These are greatly appreciated by everyone here in the office. We all recognise the need for a personal service when buying or selling a house. You now have a lovely new house. We all hope you enjoy living there. Best wishes Jim

5.00 /5

Very helpful, friendly and efficient staff who provided guidance throughout the process of selling my house. Could not fault the service from start to finish. Would definitely use Northwood again in the future.PositiveResponsiveness, Quality, Professionalism

Reply from agent

Thank you for your kind words! We would be delighted to help you in the future. Lisa

5.00 /5

I rented a property managed by Northwood for two years and the level of service and support has always been great. I have mostly dealt with Lisa and Nicola but also with other members of staff and everyone has always been very reactive and helpful whenever there was an issue with the property. Highly recommend!PositiveResponsiveness, Professionalism

Reply from agent

Hi Pauline Thanks so much for your kind words. Our ethos is to be the best and friendliest property sales and management company around and to ensure all of our clients are as well looked after as possible. It is particularly nice when our efforts are recognised. Best wishes and thanks again. Jim

5.00 /5

All the personal I had dealing with at Northwood Central (Falkirk) branch were professional, courteous and responsive from the initial enquiry to rent the property right through to the tenancy cessation. I wouldn’t hesitate to use this form of rental agents again or when the time is right to buy I would definitely use these estate agents. Nicola, Nicole and Lisa especially were extremely helpful.PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Thank you so much for your comments Rhoanne!

5.00 /5

I have dealt with Northwood Central for a number of years and they have provided excellent service looking after my property. Any issues within the flat were resolved promptly and all contractors they appointed were very experienced. I would highly recommend the Northwood team in Falkirk.PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Hi Bruce, Thank you for leaving a 5 star review. It has always been a pleasure working with you. All of us in the office wish you every possible success for the future. NIcola and Lisa

5.00 /5

We would like to commend Northwood for their very professional letting management service. We had previously let out our property through Countrywide whose customer service and professionalism was poor and are very happy to have made the change to Northwood. Many thanks to Jim, Lisa and Anne for managing & selling our property. On a personal level we have been grateful with the sound advice and counsel provided by Jim McHugh who is one of the rare people we would wholeheartedly recommend to anyone. If you want a friendly, efficient, transparent and helpful letting service Northwood will fulfil your requirements whether you are letting or selling your property. Archie & Margaret Gillies

Reply from agent

Hi Margaret Thank you for your very kind words. At Northwood we all work hard to make our clients' life as easy as possible and it is really appreciated when we receive such nice feedback. You and Archie have always been a delight to work with. We all wish you well for the future. Best wishes Jim

5.00 /5

As first time buyers, we were quite apprehensive of the whole process of buying a house. Jim from Northwood central provided excellent guidance and helped us all the way. The whole process went on smoothly and quite quickly to be honest without any extra hassle or glitch. Amazing service. Highly recommended.PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Hi Tariq Thank you for your kind words. We always try to make everyone's experience as easy as possible and it is nice for this to be appreciated. All of us in the office wish you and your family every happiness in your new house. Thanks again Jim

5.00 /5
01.08.2021
The staff were very friendly

The staff were very friendly and helpful during the recent sale of my late mother’s flat. A sale was proving difficult, but the staff could not have been more helpful and I feel went the extra mile to identify a purchaser and facilitate the sale.

5.00 /5
01.08.2021
"The staff were very friendly..."

The staff were very friendly and helpful during the recent sale of my late mother’s flat. A sale was proving difficult, but the staff could not have been more helpful and I feel went the extra mile to identify a purchaser and facilitate the sale.

Contact details
Opening hours

Unknown

Address

9-11 Bank St, Central Scotland, FK1 1NB, UK

About

No about information available

Our team

Anne Johnston

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No memberships information available

No marketing information available