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EweMove Leighton Buzzard

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EweMove Leighton Buzzard

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)

5.00 /5

The attention to detail and professionalism of these two was amazing from the first phone call. They took the time to get to know my property so that they could market it effectively. Their valuation was lower than some but backed up with evidence. I loved the fact that only Simon and Chris would show people around so was confident they knew the house and would represent it in a way that I was happy with. My partner was selling her house at the same time in Solihull and what a difference between our experiences. I cannot recommend highly enough David

review by David Stevinson

Reply from agent

Thanks David for your words, it's been a pleasure getting the right result for you

5.00 /5

Extremely helpful and knowledgeable. I asked for a valuation on my property and they came the following day. Simon arrived after doing his research and provided extremely valuable advice, as well as insight into how I could best market the property and what could be achieved. I would highly recommend EweMove.

review by Lizzie Yirrell

Reply from agent

Lizzie, Thanks so much for leaving your comments. I'm so glad that we could offer advice and guidance that is valuable to you.

4.00 /5

We had an excellent experience working with ewemove. They were professional and approachable throughout the entire process. Harry Graham showed us the property, and patiently answered all our questions. Communication was great—always prompt and timely. He made the process smooth and stress-free, going above and beyond to ensure our offer was accepted. We truly appreciate their dedication and would highly recommend them to anyone looking for a reliable and proactive agent. Thank you for making this such a positive experience!

review by Milan Mary Davis

Reply from agent

Hi Milan. Thank you so much for taking the time to write this wonderful review. We strive to make the home buying process as stress-free as possible for all of our clients and pride ourselves in delivering the highest levels of client service. It is lovely to be recognised for this and it was a pleasure working with you. If you ever need our services again in the future, then you know where to find us. Best wishes,

4.00 /5

review by Susan Jones

Reply from agent

Thank you Susan for your 4 star review. All the best.

2.00 /5

Be careful who they use I used Ewemove to sale my flat First meeting great, photos and marketing great Communication about viewings, offers response to offers great. Problem is (and i was not made aware of this at any point) is they farm out their final bits of the sale to a company called complete ASAP, who were woefully rubbish and almost cost me my onward process. Then when i came to moan about complete ASAP they just sat their and blamed others, curious what quality control is used in picking their partners would appear to be none. In the end it was the estate agent I brought from and myself who ended up doing ewe move & complete ASAP's job for them. Ewe move didn't even seem to have a clue what was going on regarding the progression of the sale as it was me who ended up telling them all the exchange and completion dates. Seemed clueless and or didn't really care what was going on so long as they got paid

review by DL E (Davinatorbass)

Reply from agent

Thank you for taking the time to share your positive feedback about our marketing and communication with viewings & offers. We are sorry to hear that you were not satisfied with your experience later on in the sales process. We do our very best to maintain all aspects of quality in our service and when working with partner agencies. We also regularly review our working strategies and implement changes to make sure that we are working with the highest levels of efficiency. We apologise that you were not pleased with your entire experience with EweMove. Best wishes,

1.00 /5

I had very bad experience with them , open viewing and dealing they was so positive and once we served our offer , they accepted our offer as well , officially even I have proof , and I have done all the process for next buying steps from my side, and suddenly they’re saying another party wants to put offer also in the property where you interested in , we feel it totally fine and we did increase our offer rate to buy our dream house and , the roll me up for 2 days for wait and then they said the owner of house wants to sell to another party which offer less amount than us even , and sales negotiator Cheri mollison started urging with us that , we will give chance To be honest really really bad experience and so unprofessional staff , there’s only protection on email when it comes to work , they’ll decide to sell you property in the morning and they’ll give to someone in the evening that’s what i experienced from them Never even imagining to go back to them It is an honest review thanks

review by Monika Purohit

Reply from agent

Dear Monika, Thank you for taking the time to speak with me. I am truly sorry that your offer for the property in question was not successful, and I completely understand how disappointing this must have been for you. Following a thorough review of the situation, I am confident that we handled all offers, including yours, in a fair and consistent manner. Throughout the process, we also remained focused on acting in the best interests of our seller. Unfortunately, we were unable to fully validate your offer before other viewings were completed. I appreciate your feedback regarding communication. You’ve expressed that you were not informed of the urgency of submitting your validation documents once your offer was accepted, and for that, I apologise. It should have been made clearer that viewings would continue and that the property would remain on the market until your offer was fully validated. Once again, I’m sorry for any frustration this caused. If there’s any way I can assist you further in your property search, please don’t hesitate to reach out. I wish you the very best as you continue looking for your new home. Kind regards, Chris Naylor Sales Director Ewemove Leighton Buzzard

1.00 /5

Sellers avoid at all costs! We have been completely and utterly disappointed in the poor service provided by Ewe move Leighton Buzzard. We always had it in our head when we would came to sell we would go with this estate agents as we believed Chris and Simon to come across as caring and involved however, this is FAR from the truth. We’ve had constant issues upon issues with the team, including terrible communication to ourselves and to viewers/buyers which made actually made us lose our first buyer. We gave them chance after chance however, the poor service has continued. We were asked to give a 5 star review before we the sale of the property had even gone through and since we are choosing to no longer list with them they’ve been nothing but disrespectful and unhelpful.

review by Charlotte Henson

Reply from agent

Hi Charlotte, thanks for sharing your experience and we're desperately sorry that you feel we did not meet your expectations as this falls very far from what we set out to achieve for everyone that works with us. On this occasion we know we have disagreed on a number of the points raised as your buyer unfortunately withdrew from the purchase due to very unfortunate personal circumstances which we not wish upon anyone and he was himself was upset that he had to make the difficult decision. Nonetheless we understand that the selling process is an extremely challenging one due to the nature of the way that houses can be transacted in England and for that reason we do not charge any of our clients a penny unless a sale successfully completes irrespective of the costs to us in marketing, viewings and sales progression.

1.00 /5

Can’t put their for sale boards outside the correct house

review by Liz R

Reply from agent

Dear Elizabeth, We are desperately sorry that our For Sale Board Contractor (Agency Express) placed our For Sale Board in front of the wrong house on Saturday afternoon. As soon as Gareth reported the issue and informed us the board had been erected at the wrong house, we immediately informed Agency Express to collect the board as soon as they could. I also sent a message to Gareth apologising for the error and informed him that the board would be collected as soon as Agency Express are back in the area. I understand that Gareth has already taken the board down so that it is ready for collection. Once again please accept my sincere apologies for the error. It was a honest mistake by our For Sale Board Contractor and we will investigate with them further. Kind Regards, Chris Naylor Director Ewemove Leighton Buzzard 01525 300 010

1.00 /5

A Wolf in Sheep's clothing. Initially we had a great experience with EweMove, but in the end they proved themselves to be just like every other hard-nosed estate agent: promised the world then tried to talk us into to taking a low offer that they refused to try and increase. Having moved on, a previous viewer then offered significantly more money which we accepted. For their failings, EweMove then demanded their fee, despite a heart-felt and honest review of why they did not earn it. Beware of this 'friendly neighbourhood agents'... you'd be better off going with a company who would work in your better interests. *I also find your response incredibly manipulative given the lack of opportunity to respond. As above, I already mentioned that we had a great experience initially (which is when I wrote that message to you). When I spoke to your agent following the low offers and asked if they would increase, I was told that you wouldn't ask them as this was the best we were going to get. Hindsight is 20/20 and so it became clear that more could have been done when that buyer went on to offer more elsewhere.

review by Grant Kempster

Reply from agent

Dear Grant, We are desperately sorry you felt the need to write this review. I would like to refer to a lovely message you sent our team on the 10th of May 2023; Many thanks for your superb care and attention working with us on trying to sell the property. This has genuinely been the best experience we've had with an estate agent in all the years we've been dealing with them (we've moved five times in the last 20 years) and I'll absolutely recommend you to anyone who asks. I'm just sorry we weren't able to see this one through but I know you've done all you could. We absolutely did everything we could, and we were pleased that a buyer we introduced went on to purchase the property. We did subsequently advise that if this buyer went on to purchase your property as per our T&Cs our fee would be due, so thank you for making payment of the fee that we had earned. Kind Regards Chris Naylor Sales Director Ewemove Leighton Buzzard

1.00 /5

Can’t put their for sale boards outside the correct house

review by Elizabeth M

Reply from agent

Contact details

Sales Phone:

01525 300 010

Opening hours

Unknown

Address

The Coach House, 5 West Street, Leighton Buzzard, LU7 1DA, East of England, UK, LU7

About

Website:

https://www.ewemove.com/estate-agents/leighton-buzzard/

Hello! Nice to meet you, we're Chris and Simon, your local personal agents. We're local Leighton Buzzard residents, we've worked together for years now, and have not always been Estate Agents either. We have been in sales and customer service for a variety of industries, we used to sell media to airlines for example! But all those jobs have given us the skills to be the best Estate Agents you've ever had. We've both moved house lots too, and had awful experiences with lacklustre agents that just don't give you the time of day. We knew the people of Leighton Buzard deserved better, so we founded EweMove Leighton Buzzard. Now we take an active interest in making your home-moving journey amazing. Just ask someone who has used us, they'll tell you what it is like to have a personal agent!

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