We received excellent service from our vendor’s estate agent, Park & Bailey, Caterham branch. They facilitated a smooth move procedure. Thank you.

Really pleased with the service and Mark and his team worked well to make us feel in touch with the process all the way through.

10 Years ago we sold and bought our home through Park and Bailey's branch in Coulsdon and could not fault the service so we decided to use them again for the sale of our home in Caterham on the Hill. Selling and buying through a pandemic is challenging however Kay and Alex took total control of the viewings and the house was under offer in a matter of days. They were responsive, engaging and very supportive. I would award Kay and Alex 5* for their professionalism and their services. Thank you Kay and Alex!PositiveQuality

Really pleased with the service we received from park and Bailey, all staff were friendly and helpful with good knowledge on the local area. We dealt with Mark on most occasions and he was great, so polite and nothing was ever too much trouble. Would definately recommend.

All the staff at the branch were brilliant during what proved to be a long, difficult, drawn out sale. They actually do what they say! Professional and efficient - Wouldn't hesitate to recommend them. Thank you

We recently purchased a house using the Park & Bailey Caterham branch. Lynne was fantastic and very enthusiastic showing us round the property answering any questions we had. Its just a shame the rest of our expereince with P&B wasnt as great.

Mixed experience. Seem to have all the good properties in Caterham. V. Efficient during taking out a contract, and were really impressive. Coming to the end of a tenancy now and their communication has been very poor. Discussions of terms do not seem to be recorded and "I will get x to call / email you back" equates to: "they will not call."

Don’t normally leave reviews as never have had such a bad experience. We viewed a property and knew straight away we wanted to rent. Offered the asking price which was then a waiting game (slow to get back to us). We got news our offer had been accepted which was great news to us and our family. Straight away we started preparing , contacting energy providers , ordering items ready to move etc. We then received an email days later after agreeing the price , saying a higher offer had now been offered and accepted. No attempts of a counter offer had been made by the estate agent even though a verbal agreement had been made. This is morally wrong but legally nothing can be done. Very unprofessional. Not much else to say, Avoid!NegativeProfessionalism