I had the ‘luck’ to rent a property through Red Squirrel for 2.5 years. The property looked very nice at first. Then I started having lots of problems with very cold temperatures in the property despite heating, which also resulted in damp and mould. I asked them several times to fix this. I then begged them to fix it, because I was due having a baby born soon. They ignored my complaints every time. My baby was born and the temperatures haven’t resolved. I was using the heating on full power, and it was still around 18 degrees in the living room. In the end I had to ask the council to help resolve this, which they did. After over a year of begging the estate agents for their help, they installed new heaters finally. After this I wasn’t surprised I got a section 21 eviction notice 🙂 Revenge eviction at its best. They took advantage of me being a single mum and having no family support, also they thought I was stupid all along and that I wouldn’t fight until my last breath to protect my baby. We also had a leak in the house due to a burst pipe which resulted in a mouldy and stained ceiling, which again they ignored. We’ve moved out and now they’re claiming back the whole deposit, saying the property needs a clean which will cost £650 😃 All Red Squirrel care about is the landlord, and slum landlords unfortunately. Please do consider any other estate agents before going with them