Hi Matt, Thank you for your feedback. While we always welcome constructive criticism, we do feel it’s important to correct some factual inaccuracies in your review. Firstly, at no point did we issue a “threat” of legal action — we simply requested that any public commentary reflect factual and fair representation, which is a standard and reasonable approach to online reviews. Secondly, your statement omits a crucial part of the story: the seller did not want to sell the property to you and was actively pursuing alternative plans. It was only through our intervention and ongoing negotiation that the seller reconsidered. Without our team’s efforts, it is very likely you would not have had the opportunity to purchase the property at all. We understand that navigating rental transitions and property purchases can be stressful, and we always aim to support all parties involved to the best of our ability. We’re sorry you felt dissatisfied, but we are proud of the outcome we helped you achieve...owning your home. We wish you the best in your new property. Kind regards, The Red Squirrel Team