⭐⭐⭐⭐⭐ Excellent Service – Truly Impressed! I am genuinely impressed by the outstanding service I received from the Robinson Michael & Jackson branch at Ebbsfleet Garden City. From the very beginning, when I first called with interest in two properties, I was assisted by Kerstie, who was incredibly polite, clear, and professional. She promptly arranged the viewings and made the entire process smooth and efficient. Her communication was excellent, and I appreciated her quick follow-up and attention to detail. Then I met Joe (Joseph) at the viewing and I must say, his approach was fantastic. Joe explained everything in such an honest, calm, and straightforward way. There was no sales pitch, no exaggeration, just clear facts and natural communication. It didn’t feel like talking to a scripted agent , it felt like speaking to someone who genuinely cares. His friendly and trustworthy manner stood out so much. I said jokingly, “Other property is mine!” just because of how comfortable and confident his presence made me feel. Joe met me again for another viewing, and the same positive impression remained. I was so reassured by his clarity and honesty that I felt confident offering a little more than I had planned , simply because I trusted him. Once again, I joked, “This is my property!” and he smiled, calmly and kindly, just like before. Having viewed many properties with different agents, I don’t leave reviews. But when the service exceeds expectations like this, it deserves to be shared. Huge thanks to Joe and Kerstie for your excellent service. You both made this experience pleasant, smooth, and even joyful. EXCELLENT – I truly mean it!