Tracy is an absolute credit to the team at Robinson Jackson. She was top notch in communication and providing a personal, friendly service. Amanda was wonderful, again super friendly. I had meetings with a few agents before choosing Robinson Jackson and it was Amanda who was not too pushy on valuation trying to get me to sign up there and then (which other agents did, putting me off), that made me go with Robinson Jackson.
There were a few mix ups with bookings of viewings at the start of my property sale but not to the point of an inconvenience and the team always were understanding and kind.
Thank you to the Swanscombe/Ebbsfleet team!
Reply from agent
Thank you so much for your kind words and for taking the time to leave us such a wonderful review. We're delighted to hear that your experience with Robinson Jackson was positive and that both Tracy and Amanda made a significant impact with their friendly and professional service.
We truly appreciate your feedback about our initial mix-ups with the bookings. We're glad to hear they didn't cause too much inconvenience, and we will certainly take your comments on board to ensure we improve our processes moving forward.
Your decision to choose Robinson Jackson and your satisfaction with our approach means a lot to us and we’re grateful for your trust in us.
If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Kind regards, the RJ Ebbsfleet Garden City team