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Northwood - Cardiff

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Really good estate agents. Very reliable and knowledgeable through the whole renting process. Initial experience has been very good, hopefully we will feel the same after a few months renting from them. Would recommend

Reply from agent

Thank you for your kind review and for choosing Northwood Cardiff! We’re so pleased to hear that your initial experience has been a positive one, and that you’ve found our team reliable and knowledgeable throughout the process. That’s exactly the standard we aim to deliver. We hope your time renting with us continues to go just as smoothly, and if you ever need anything, we’re always here to help. Thanks again for the recommendation, it means a lot!

5.00 /5
29.03.2025
Excellent service

Jess has been really helpful and reliable throughout the whole renting process. Good open communication and always answered every question we had. Very pleased with Jess and Northwood

5.00 /5

Jodie and Jess were most helpful and professional in guiding us through the process of finding us our first tenants. I would recommend Northwood when asked in the future.

Reply from agent

Thank you so much for your kind feedback! We’re delighted to hear that Jodie and Jess were able to support you so well in finding your first tenants. It’s great to know you felt the process was handled professionally, that’s exactly what we strive for.

5.00 /5
10.03.2025
Re Jodie

Jodie is a Friendly, Patient, Knowledgeable lady whom gives me confidence to deal with Northwood. Well Done Jodie, You will go far! Thankyou, with love from Pauline Rowlands

5.00 /5

The level of service and assistance from all the staff was first class throughout the process of selling our property. We were kept informed of progress at every stage, and any queries were dealt with efficiently and promptly. An excellent team.

Reply from agent

Thank you so much for your kind words and fantastic review! We're so pleased to hear that you were happy with the service you received from our team throughout the sale of your property. Keeping our clients informed and ensuring any queries are handled quickly and efficiently is something we always strive for, so it's wonderful to know we delivered on that for you. It was a pleasure working with you, and we wish you all the best for the future. If we can ever assist you again, whether buying, selling, or letting, please don't hesitate to get in touch. Thank you once again!

5.00 /5

Northwood were brilliant throughout our entire sale process, starting with how the house was advertised so well (leading to a very quick sale) and then throughout the remainder of the process. The sales progressor was fantastic, keeping in regular contact with us and the rest of our chain to ensure any issues or snags were dealt with quickly. Always available, helpful and reassuring! I highly recommend Northwood!

Reply from agent

Thank you so much for your fantastic review! We're delighted to hear that you had such a positive experience with Northwood throughout your sale process. It's great to know that our marketing strategy helped secure a quick sale for you and that our sales progression team was able to keep everything on track, providing regular updates and support. Ensuring a smooth and stress-free process for our clients is always our priority, so we're really pleased we could deliver that for you. Thank you for recommending us — it means a lot! Wishing you all the best in your new home, and if we can ever assist you again in the future, please don't hesitate to get in touch.

5.00 /5

Northwood have be so great throughout the process of us buying a house - through the highs of getting it over the line and even in the support during the low points - great service and a super friendly team

Reply from agent

Thank you so much for your lovely review! We're so pleased to hear that you had a positive experience with us throughout your house-buying journey. Buying a home can certainly have its ups and downs, so we're glad we could offer our support and guidance every step of the way. It was an absolute pleasure working with you, and we're thrilled that everything came together in the end. Wishing you all the best in your new home — if you ever need anything in the future, we're always here to help. Congratulations again and thank you for choosing Northwood!

5.00 /5
04.02.2025
Professional and friendly service

Great service from initial viewing through to contract. Thank you, especially to Jess for all her help and patience.

5.00 /5

Nicola was excellent in dealing with our interests and enquiries. She was always available to help and keep us updated on the houses we were interested in. We would use them in future and recommend.

Reply from agent

Thank you so much for your kind words and positive feedback! We're delighted to hear that Nicola provided excellent service and kept you well-informed throughout the process. Ensuring our clients feel supported and updated is always a top priority. We truly appreciate your recommendation!

5.00 /5

From my first meeting with the Northwood team to the last I had noted that this is a team that operates well, they are very polite, very helpful, and more importantly thorough with their work. The house that I viewed, with Carys Lock (Sales Negotiator) leading me around, was the house I knew I wanted. Carys had an answer for every question I asked, she was well mannered and professional with a nice touch of humour. I liked and wanted the house, put in an offer of the asking price, eventually had to up it above that and Carys helped and advised me through that stressful few days of negotiations. At this moment in time, I am waiting for the solicitors to do their work.

Reply from agent

Thank you so much for your kind words and for taking the time to share your experience with us. We're delighted to hear that you have found our team to be polite, helpful, and thorough throughout the process. It's wonderful to know that Carys was able to make your viewing experience enjoyable and provided you with the guidance and support needed during the negotiation process. We understand how stressful it can be, so we're pleased Carys was able to assist you every step of the way. We wish you the very best with the remainder of your purchase and hope everything progresses smoothly with your solicitors. If there is anything further we can do to assist, please don't hesitate to get in touch. Thank you again for choosing Northwood — we hope you’ll be settled in your new home very soon!

Contact details
Sales Phone:

02920 521400

Opening hours
Monday-Friday: 09:30 - 17:30 Saturday: 09:30 - 16:30
Address

1a/1b Heol Y Deri, Cardiff, CF14 6HA, UK

Family-owned and operated, Northwood Cardiff are your local estate and letting agents, offering a comprehensive range of services for selling or letting your property, including Northwood’s unique Guaranteed Rent scheme. Our property agents have been assisting people in Cardiff since 2002. We are passionate about property, and our experienced team is dedicated to guiding you through the process of selling, buying, letting, or renting your home in the most successful and stress-free way possible. We take pride in being an active part of our local community, participating in local festivals, sponsoring the local school, and supporting the Rhiwbina litter pickers.

Our team

Cardiff Office

Association of Residential Letting Agents
Property Ombudsman Sales
Property Ombudsman Lettings
rightmove
Zoopla
Floor Plan
For Sale / To Let Board
360 Photography
Professional Photos
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Windows Display
Property Brochure
Floor Plan
For Sale / To Let Board
360 Photography
Professional Photos
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Windows Display
Property Brochure