Dear Gary, Thank you for your wonderful 5-star review for Melanie! We're delighted to hear she was able to guide you through the process of becoming first-time landlords with clear advice and support. Taking the time to explain our services, visit your property and offer guidance on presenting it to prospective tenants is all part of ensuring our clients feel informed and confident every step of the way. Your kind feedback will mean a great deal to Melanie and we'll be sure to pass it on. Thank you for choosing Miles & Barr! Best wishes, The Miles & Barr Team