Dear Katie, Thank you for your lovely review! We're so pleased to hear that you had such a positive experience viewing properties with Rhys. He takes great pride in being professional, friendly, and thorough, so your feedback means a lot. We’re delighted to hear he helped make the process relaxed and enjoyable for you and we really appreciate you taking the time to share your experience. We’ll be sure to pass your kind words on to Rhys! Best wishes, The Miles & Barr Team