Nice people to work with. But overall a terrible product. We ended up finding and dealing with our own buyer. After attempts were made buy the buyer to enquire about the property we were selling. Once completed, we were overcharged on our sellers fee. Which, with some credit, we were contacted and made aware of the mistake. But all in all. We paid a lot of money, for a very minimal amount of work. So, after this experience, my view of estate agents has not changed. Go with purple bricks. Save your money.