Hi Alex, Thank you for your lovely review! We're so pleased to hear that Fran was able to support you throughout your property search and that her knowledge, communication, and regular updates made the process smoother for you. We’ll be sure to pass on your kind feedback to her — it really means a lot to the team. If there’s anything more we can help with, please don’t hesitate to get in touch. Best wishes, The Miles & Barr Team