Professionalism✅ | Quality✅ | Responsiveness✅ First of all, what a fantastic experience I have had with the help and support received from Natalie Bentley. I was really struggling with finding a good mortgage advisor and trying to secure a mortgage, but as soon as I spoke to Natalie I knew she was the right woman for the job. Natalie has upheld a fantastic level of service with her customer centred approach, keeping me up to date every step of the way and always going above and beyond to deal with any questions or concerns. Natalie's professionalism and knowledge in her field is a credit to Your Move and Embrace, she exemplifies everything needed in a mortgage advisor, I really dont think I would have been able to get my dream home if it weren't for her guidance and support along the way. I have already told many of my network and family about Natalie and will be sure to send them all directly to Natalie when they are ready for a mortgage or renewal. Overall fantastic character, easy to talk to, great knowledge and goes above and beyond, could not ask for more. Thank you Natalie! p.s. give the lady a raise or pay bonus, she has earnt it.