We sadly had a really negative experience. We found a flat we loved and agreed a move in date in writing. Two weeks before we were due to move in, the agent told us that the flat was still under tenancy for 18 days after the move in date that we had agreed. This was because the current Tenant was buying a house and it was delayed. We were reassured that we could still move in a little later than planned, but the date got pushed back and back further. With the landlord telling us we should never have been told by the agent we could have moved in on that date for certain and should have been flexible (subject to contract). Finally a week before moving, we had to find somewhere else last minute as the only thing suggested by the agent was we stay in an air b&b for nearly three weeks at our own expense costing nearly £1800. We were left out of pocket and very disappointed with our experience. The communication between the landlord and agent was poor, with ourselves having to speak with the landlord directly to try and find a resolution. This situation would have been entirely prevented if the flat was only put up for rent after the tenancy ends, not 3 weeks earlier in the hope they have moved