Rented a house with them a couple of years ago and the agent was rude, unresponsive, and refused to answer clearly to our questions (I suppose they weren't sure about the answer but didn't want to admit it). Fortunately, the landlord was much more responsive, though rightfully upset about having to do the agency's job. We thought it was just that particular agent being unprofessional, but we recently booked a viewing with the sales team and the agent that showed us around was equally awful: he just looked at his phone the whole time we were there and made us feel like he was making us a huge favour being there. Glad we didn't end up buying the property and hopefully won't ever have to deal with Newman Properties again.