Superb help, information and, critically, communication from Sam and Karen. An unfamiliar experience for me , but they were open, welcoming and friendly which was massively reassuring. Whole process, including post-offer help, could not have gone better! Once the offer had been accepted, Sarah kept me informed at regular intervals so at no stage was I in the dark as to what was going on and where things stood. All three made a potentially difficult and emotional experience as pleasant as possible. Would not hesitate to recommend…