Avoid at all costs. I had a terrible time moving with them despite being a very reliable tenant at a previous property for 10 years. They hide things from you i.e failing to mention that the very property I was after and paid a deposit on was already up for auction, and didn't find out this until I received the keys and signed everything. When challenging them over it they claimed they had no idea of this until an hour afterwards which is complete rubbish. Not to mention making false promises regarding an early exit insensitive fee to vacate previous property early which was never honoured. They used to be a brilliant company a few years ago. But they've really gone down hill ever since.

LEAVING AN 8 MONTH GIRL HOMELESS, GOT THE MONEY WANT A GAURANTOR, ABSOLUTELY IMPOSSIBLE, DISGUSTING BEHAVIOR, SOMETING NEEDS TO CHANGE!

I unfortunately had an extremely bad experience with m&b. Exaggerated and elaborated the truth. Very disorganised and passed me from person to person. Will never use them again!

Received worst service after left the rented property

Avoid at all costs

The worst thing they did was allowed a workman into my flat while I was away without telling me. He then stole some of my stuff. They are refusing to co-operate with helping me get my stuff back and have just sent an email saying sorry. Thats on top of them being extremely unhelpful through the tenancy when it came to issues with the gas metre. Terrible communication. Now they are trying to keep part of my deposit despite breaking the law by allowing someone in.

Avoid ..

Awful agents, called me multiple times and no follow up! They are absolutely useless and unhelpful.

Ramsgate miles And Barr must be the worst estate agents I’ve ever used. They got me to sign saying they’ve got someone in mind. Nothing came off that just to get me to sign as soon as I signed. I hadn’t heard anything from them for weeks and weeks I rang up to see what was happening, and the agent I was dealing with has left the office and not working there anymore, I asked someone about my property and they haven’t got a clue about it. No one at the Ramsgate agents has even been round my property to look. I rang up to complain that I haven’t heard anything from them and had no viewings at all as soon as I put the phone down after our conversation 28 minutes after I had a viewing what a load of rubbish they must think I’m stupid then after that still hadn’t heard anything for weeks rang up again to say, I still haven’t heard anything from you what is going on with my property for them to say we get someone to ring you back three days later, I get a phone call to say drop the price £30,000, so I done it on their recommendation and still haven’t heard from them so weeks , I rang to and give them two weeks notice to take my property off the market they said yes that’s fine we will do that not even asked me if there’s any problems if there’s anything they can do why am I taking the property off the market nothing from them whatsoever I said to the lady on the phone do I have to do this in writing, she didn’t have a clue and had to asked ask two other colleagues if I had too then came back on the phone and said yes you have to put it in writing, so I could’ve waited two weeks and it’s still Because it had to be in writing The time has come for my property to be off the market on the 29th of November. I have a look on the 2nd of December and still live for sale so ring the office again for them to say I don’t know why still on the market, I will sort it out today haven’t got a clue if that will happen. I can’t understand how there’s nearly 30 staff in one office and you never hear from anyone. God knows what they do so 20 weeks wasted and £200 wasted for photos I had to pay please don’t use you’ll be wasting your time and money

BEWARE- DO NOT USE. The only agent that charge the seller for photos. Before the house went live I was approx £400 out of pocket. Agreed to 12 weeks which suddenly changed to 20 weeks. The sales adviser left so M&B couldn’t confirm the agreed duration. The property was shelved. Not one person viewed in 20 weeks. Only communication was to ask us to reduce the price. It just wasn’t working. I asked to go multiple agents M&B refused outright. I asked to reduce the length of the contract which was also refused. I’m very confused why they still wanted the house on the books. I hoped the manager of the ramsgate branch would be sympathetic but no just rude. I finally went to the head office. This was a waste of time. Still not allowed to reduce the contract length. Miles & Barr are not the company they once were. The reviews clearly tell the story in black and white. I will never use them again. What a waste of 20 weeks.