A stellar professional service! Hannah, Mathew, David and the whole Bristol team really do a great job with various levels of services offered by Northwood. Its very reassuring to have their wealth of knowledge, experience and expertise to guide me when letting my property. I have used Northwood for many years as I am always impressed by the friendly communication, guidance and advice as well as the more technical services provided. Like the 360° virtual viewing video produced and the detailed inventory. And I will definitely use Mathew Hodge as a pre check out/ vacate again. There was a dispute regarding the return of the deposit. Mathew managed this professionally, keeping me informed at all steps of the process. I think the presence of a professional helps to ensure tenants view vacating property a little more seriously. Resulting in smoother change over of tenants. And more full deposits returned to tenants as they are then aware/reminded of things that need to be done . Would definitely highly recommend . Sent from my iPhone