Fantastic support and communication. I had been on the property hunt for longer than I'd care to admit. Trying to relocate to the UK from Ireland and with pets was proving beyond frustrating, I often was close to giving up. I've dealt with so many agencies and sure, you might a polite response here and there but you know you are just a piece of data! With Hannah and Lucy from Northwood my experience was the opposite. From the very first phone call, they were professional and above all really empathetic. I knew instantly I could trust them and I had faith that they truly had my back. Whether I got the place I was viewing or not, I was ready to give them a glowing report. I did secure a STUNNING apartment and I am so happy BUT truly the service, the customer service provided by this company went above and beyond. At a time where the rental market is mental and quite cold, it is such a relief to find agencies like Northwood.PositiveProfessionalism