Absolutely atrocious, asked 2 weeks ago about a property was told no pets so Didn’t take it any further, on the Wednesday just gone I got a random call off a Samantha at the Blackpool Martin and co to say that the landlord will accept pets now and to go view the property, so we viewed it on Thursday, we absolutely loved the property and we said we will definitely take it and was ready to pay everything there and then, the lady that showed us around said they just need the written permission off the landlord which we completely understand and we can then move in, I then went onto emailing them yesterday as we didn’t hear anything and still didn’t hear anything so I decided to take the phone number off there website this morning to give them a call and that is when I found that the property said “let agreed” .... I phoned them just now to get told they have took another application just yesterday without a dog 🤬 why show us if there was never an intention to take dogs and build hopes up, we missed out on another property. Thankyou Samantha for nothing I’ll make sure to leave reviews on all social media accounts and all other places to make sure everyone knows how you treat people and current tenants.... God forbid when we do move since our old Lettings place moved to you ....

Extremely unprofessional letting agents. They've written up faulty documents, forged signatures, claim I'm in arrears when I'm not and the service from Usman Gulab is atrocious. He shouts at you down the phone and belittles you and says he doesnt have to listen to me. When we first moved in the key snapped in the door and he refused to come down and give us a spare key in the middle of winter and was prepared to leave us on the street for a night with our children. Repairs were never seen to, we had to pay £108 for a locksmith to come out to which we havent recieved the money back for it. All I can say is thank god we moved house. Utterly disgusting company.

Horrendous company to try and deal with. Been waiting for deposit back since December. Absolutely not interested at all, every single member of staff other than Samantha is useless. Fob you off however they can to get you out, leave you waiting in their office whilst they make lunch orders, claim they don’t take walk ins so try refuse to speak to you. STAY CLEAR, a bunch of obnoxious, arrogant money grabbing jobsworths. Disgusting branch, I don’t have enough bad things to say about this company.

I would not recommend Martin & co, first viewing at the property we was waiting over an hour because one of the lady got the wrong key and couldn’t figure out which key it was to get in through the front door. We have been in this place for 5 months and still waiting for curtains, bathroom tap, toilet seat, shower head, the light in the hallway that doesn’t work + the light in the living room drop & nearly smash my child head and no one had came round to do anything about that, before we move in they have agreed to remove the bed in one of the bedroom for free of charge and now they have turn round asking for £30 for it to be remove :/ I have been calling them regarding about fixing the damages in the property and it has been 5 months nothing has been resolved. We have given up and we will be moving next month, would not recommend this place at ALL!!!

Terrible

Absolutely atrocious, asked 2 weeks ago about a property was told no pets so Didn’t take it any further, on the Wednesday just gone I got a random call off a Samantha at the Blackpool Martin and co to say that the landlord will accept pets now and to go view the property, so we viewed it on Thursday, we absolutely loved the property and we said we will definitely take it and was ready to pay everything there and then, the lady that showed us around said they just need the written permission off the landlord which we completely understand and we can then move in, I then went onto emailing them yesterday as we didn’t hear anything and still didn’t hear anything so I decided to take the phone number off there website this morning to give them a call and that is when I found that the property said “let agreed” .... I phoned them just now to get told they have took another application just yesterday without a dog 🤬 why show us if there was never an intention to take dogs and build hopes up, we missed out on another property. Thankyou Samantha for nothing I’ll make sure to leave reviews on all social media accounts and all other places to make sure everyone knows how you treat people and current tenants.... God forbid when we do move since our old Lettings place moved to you ....

‘Share my experience’.... well I viewed a property that they’ve had on the market for months, they even reduced the rent because they wanted to let it quickly. I paid the ‘HOLDING DEPOSIT’ (150) that means to take the property of the market. I did my applications, got references of my work place and my current landlady, all fine. Something came back on my credit history and at that point I was told I would need a guarantor and as long as the guarantor earned 3x the rent it should be fine. (Which she does) I was then fobbed off with excuses and delays for days. To then find out they haven’t taken the property of the market they have infact re advertised the property at the new asking price. I’m now told 11 days later, my application has been declined due to the minor issue with my credit, but why ask for a grantor in the first place? And I’m also being told I’m not aloud my holding deposit back. So I’m now left back at square one with a young child due to there Miss leading information! I would avoid this letting agents at all cost, as it seems with the rest of the reviews this type of thing happens a lot! Shame on them !

We have just finished a 12week contract with Martins Estate Agents Thornton-Cleveleys now moved to Blackpool 10 miles away .This was to sell our 4bedroom house and put our name forward to purchase a new bungalow they were marketing.The valuation agreed with David Rothwell the manger was 250k .He promised to do various things to help sell the property including a video this never happened,He also, promised a review after 6 Weeks this never happened after 7 + I went to the office and spoken to David who really was not upto speed with what was happening,he asked a colleague Richard who and what was happening anyway eventually they said they would chase up some of the showings that had happened at this time there was about 8 viewings .Another 4Weeks passed and by chance on a Friday evening I passed there office to find they had gone ,papers on floor no pictures of my or any properties in window .Next day I phone there number no reply So I phone 2 branches to find they have moved to Blackpool ,in the mean time I have had a letter through my door from people saying they have been trying to view my property for a week and could I contact them .I can not believe the poor service from this company ,I would not mind but I offered an insensitive above there top rate to sell the property so we could buy one of there bungalows .Use this firm at your peril

Awful service. Rarely respond to emails. Have been waiting 19 days now for a payment which Iv been told has been sent on 4 different occasions. Arranged viewings in my property, without informing me despite knowing I was still living there. Passed on my number to tenants to contact me personally even though I am paying for the property to be fully managed.