Recently offered on a lovely property after viewing with Neil but unfortunately due to a change in circumstances the seller decided not to sell. However, Hilbery Chaplin and Neil always kept me in the loop and I did not have to chase them for answers, a great example for estate agents.

Had the pleasure of working with Kelly Workman on a purchase of one of my clients. Could not have been more delighted with the service. The transaction was a tricky one with one half of the chain being ready before the rest. Kelly kept a tricky first time buyer well managed simply through her kindness, courteousness and professionalism. She even went on to chase the chain and respond to concerns while she was out of office and on Holiday! Could not recommend more!

One of the smoothest moves I’ve ever had. We’ve had to move in a very short time frame and it was made possible by the wonderful and professional agents. …

Amazing service from Wendy in Burnham with helping us find a property - polite , pleasant and nothing was never too much trouble when contacting Wendy - thank you very much for all your help

Wendy and Katie were very helpful for the process in moving in to my property, will definitely recommend to friends and family! Thank you very much!

I had an excellent experience buying my property through The Frost Partnership, and I want to give a special mention to Lilli Clark-Pratt who handled the entire process. She was professional, proactive, and always quick to respond to any …

This Estate Agent are the best in the business! Abbi is amazing ! She has been on the ball from start to end , communicating between us , our buyer and our Solicitor. David is fantastic and has given so much support and advice . They have outdone themselves. Thank you x

It was a pleasure living in a property managed by you all. You’ve been the best property managers I’ve ever had the pleasure of renting from. Very clear, organised, and quick to respond to any issues. Very much appreciated that as a tenant. If we ever have a property that needs managing I will be in touch.

I’ve had an excellent experience working with Houseman Properties. From the very beginning, their team was professional, transparent, and genuinely attentive to my needs. They guided me through every step of the process with clear …

We had the pleasure of working with Phil and the team in Hornchurch on the sale of our bungalow. From the very start, they made us feel we were getting a truly personal service, which is so important with such a big transaction. Unlike some High Street estate agents who can feel pushy or misleading, Hilbery Chaplin were honest, approachable, thorough, and highly knowledgeable. We trusted them from the start and immediately felt we were in safe hands. We had previously dealt with another agent for the same transaction but didn’t receive anywhere near the service we did with Hilberry Chaplin. Looking back, we wish we had chosen Hilberry from the start. Phil, Kellie, Kelly, and Neil were all attentive, responsive, and a real pleasure to work with. If we ever need to move again, we would not hesitate to call them and will recommend them to anyone who we know undertaking such a transaction that’s for sure! Thank you Hornchurch team for making the process such a positive experience — we are very happy!