Wendy and Katie were very helpful for the process in moving in to my property, will definitely recommend to friends and family! Thank you very much!

I had an excellent experience buying my property through The Frost Partnership, and I want to give a special mention to Lilli Clark-Pratt who handled the entire process. She was professional, proactive, and always quick to respond to any …

This Estate Agent are the best in the business! Abbi is amazing ! She has been on the ball from start to end , communicating between us , our buyer and our Solicitor. David is fantastic and has given so much support and advice . They have outdone themselves. Thank you x

We had the pleasure of working with Phil and the team in Hornchurch on the sale of our bungalow. From the very start, they made us feel we were getting a truly personal service, which is so important with such a big transaction. Unlike some High Street estate agents who can feel pushy or misleading, Hilbery Chaplin were honest, approachable, thorough, and highly knowledgeable. We trusted them from the start and immediately felt we were in safe hands. We had previously dealt with another agent for the same transaction but didn’t receive anywhere near the service we did with Hilberry Chaplin. Looking back, we wish we had chosen Hilberry from the start. Phil, Kellie, Kelly, and Neil were all attentive, responsive, and a real pleasure to work with. If we ever need to move again, we would not hesitate to call them and will recommend them to anyone who we know undertaking such a transaction that’s for sure! Thank you Hornchurch team for making the process such a positive experience — we are very happy!

If you live in the Romford area and are looking to buy or indeed sell your property, Hilbery Chaplin are by far the best estate agent locally on every level. First class service from start to finish. I cannot recommend them highly enough.

Hilbery and Chaplin is the best Estate Agency in Essex. They successfully sold 8 properties for us in Romford, Gidea Park ,Forest Gate and Hornchurch during last few years and 3 recently in 2025. We are really appreciated their professionalism, market knowledge, efficient communication and patient approach’s to selling process. Thank you all and specially to Phil Day and Nicholas Chaplin!!!

Excellent set of Agents to work with. They are always reliable approachable and responsive. I wouldn’t hesitate to recommend them

Extremely professional and friendly staff. Great to work with.

I received great service by everyone in the Hornchurch branch, they answered all my questions whenever I called them and really looked after me.

I would like to thank Danielle and the rest of the lettings team for securing a tenant for my property. The team was extremely professional, helpful throughout the process, and a pleasure to work with. I would highly recommend their services to anyone looking to let their property.