Good communication Friendly staff

Not a good experience, i feel they have to many properties to fully care for all their customers. Our property didn't sell which isn't necessarily Tews fault, but we were never contacted by them, no updates, the agents didn't know or ask about anything about our property, Took days for them to make contact after leaving messages. probably better hosting your own property on rightmove or on the market and save yourself some money.

Seriously! How can these people be trusted when they don't even know the difference between detached and terraced!!

They don't phone you back 😱😱!!! …

Poor service, incompetence and sheer bad manners.

My experience of this estate agent is that they certainly don't put customer service very high on their agenda.Despite asking them to notify us immediately a property became unavailable (because we are not local and are travelling long distance to view), they neglected to do so. It was only by a sheer fluke that I rang them to check something, and found that a property we were due to view was sold. This was such short notice it left us no time to book in another viewing with anyone.They need to realise that buyers fund their business and shouldn't be treated as disposable commodities.

Stop encouraging house sellers with this estate agent to gazump people.

Absolutely disgraceful... my brother had had an offer accepted, someone offered more and they didn’t even have the decency to give him the chance to offer again! That was it! They even said they couldn’t say what the higher offer was!