I can not thank Jo enough for dealing with the rental property in Stanley, she goes about and beyond expectations in dealing with any problems that arise, i would definitely recommend castledene

If it wasn't for Jo and Jodi I'd not be rating with 5 stars. Since they have come into the Bishop branch it's changed for better. Jo is so on the ball and deals with things fast, professionally and keeps you updated every step of the way. I hardly have to ask or chase up anything as anything I could think to call or email about Jo's already dealt with it. I'd recommend Castledene now as they have improved a lot and hope the new team stay on for a very long time.

Castledene in Bishop Auckland have been helpful and professional in the process from viewings through to fully managing tenancy. The phone is always answered whenever I needed to call and all the staff seems to be on the ball and knowledgeable. The staff - Jo, Jodi and Gemma were a friendly bunch, attentive and quick to resolve tenancy issues. With their professional and caring approach to both landlord and tenant, I have no hesitation in recommending their services to others.

After moving from the Stanley office, it seemed for a long time, chaotic to say the least, not helped by a seemingly constant turnover of staff. At present, I'd recommend Castledene, Bishop Auckland as they have greatly improved the customer service thanks principally to today’s team of Jo and Jodi. Since they have been running the Bishop Auckland branch it's vastly improved. Whenever I have reason to call or email about, Jo's on the ball and ready to deal with it in a fast, professionally manner with results & follow-ups and together with Jodi actually keeps one updated every step of the way. In the past l would not have and if it wasn't for Jo and Jodi today I'd probably not be rating Castledene, Bishop Auckland branch with the 5 stars they merit for going that extra mile.

I have used Castledene to manage my 3 small BTL properties for many years and always found them to be very efficient and friendly. The person responsible changes quite frequently but Gemma Beckham has been doing an excellent job over the last 6 months.

All staff are very pleasant and efficient. Nothing too much trouble, they always keep me updated. Would definitely recommend Castledene to anyone buying/selling or letting their property.

Dealing with Jo is a delight as she is so helpful and efficient. Would not hesitate to recommend Castledene.

Very good experience! SWED!

Fast friendly and efficient

Very good staff. Very helpful. Always happy to help. Always smiley and friendly. Would highly recommend.