The flat we moved into 12 months ago wasn't great (we have now left). A combination of bad contractors hired by the landlord in constructing the property (new build) and the previous tenants neglecting to inform the management of any issues that had occurred like faulty window locks and central heating not working. Despite this the team at Martin & Co. especially Marie did her utmost to resolve any issues we had. Martin and Co is a franchise we had a terrible experience when we were renting with Martin and Co. Nottingham but the Harbourne branch are completely opposite, they are professional, ethical and caring.
Reply from Martin & Co Birmingham Harborne: Hi Nabila, thank you for your positive feedback. It's nice to get a good review even when things weren't 100% perfect with the property and I'm glad we were able to provide you with a good service in rectifying things for you quickly. It's disappointing to hear that you had a bad experience when renting from the Nottingham franchise prior to renting through us but it's great that you allowed us to show you that our office provide such a good service.
