I moved into a property let by Martin and Co. just a few weeks before legislation was introduced that would stop agents from charging tenants admin fees. To my surprise they insisted that I pay a "check out fee" up front as opposed the end of my tenancy. The property itself had several issues, most notably an electric shower unit which had a screw loose. If the cover fell off whilst I was showering and exposed the element to water it could very well have caused serious injury or death (electric showers are rated to 8kW). At the end of my first yeat Martin and Co. through their wisdom decided to increase my rent by £70 p/mo without consulting the landlord first (I was well acquainted with the landlord by this point). I asked him about this and it turns out they had not even consulted him in the first place! It transpired that they usurped him in order to offset the money they weren't making from charging tenants admin fees. This is appalling practise. They may very well have lovely plush offices, it's a shame they have such hollow integrity. Total money vacuum, don't bother with these crooks.