The team has been very helpful and professional I providing a fully managed letting service. We have just completed one tenancy, and get have found us new tenants promptly, and managed the transition well.

Lily has been very helpful through all the procedures from the first house viewing to collecting keys in the end. Very fast and easy. Thank you for the patience and all the efforts with me.

Lilly it's an amazing agent! She was really helpful since the start of my application and until the actual day I moved in! She answered all my questions and understand my worries, she was really comprehensible, patient and implicated XX

We have been contacting Maggie and Emily in the Birmingham office, they are very friendly and approachable. The sale is in process, but a bit slow at the moment, hopefully, we can hear some updates from the vendor soon. The team has also been helping us getting updates from the vendor.

Excellent service from Shannon Marsh. Everything went to plan. Always responsive.

Very good overall service and neat process

Thank you to LILY and DREW at John Shepherd for being amazing agents. You have both been so accommodating and helpful!

I have been dealing with Kate for my renewal and maintenance and she has always been very helpful and friendly .

Lily was/is brilliant. Made what could be a painful process really smooth.

Great service from everyone involved from start to finish. I would certainly recommend!