Lily from the Bham branch has been very helpful to me and my husband. She replies promptly to our emails and is always happy to answer our queries. She represent John Shepherd very well

JMP Services- Gas and plumbing. I’ve been dealing with this customer for many years now, looking after the plumbing requirements at some of the properties in Leicester. I primarily deal with Gita Patel who is very proactive - she keeps me on my toes. Nothing is ever too much bother. Its refreshing , in comparison to other agents I have to deal with.

I would definitely recommend John shepherd! Charlotte Ford has been so helpful and efficient throughout the whole process and I am really happy with the property I now have! Excellent communication and care.

John, Lily and Megan were great in helping me with the move to my new flat. They responded quickly to any question I had and were very knowledgeable about anything I asked. The move in process was stress free - would definitely recommend!

Have been extremely pleased with the care and attention from the staff at Birmingham City Centre branch. They are all really helpful whenever we ask advice or have any problems. Had a lot of help from Megan and lily as we moved into our new property, and Charlotte Ford has been a star when it comes to seeking advice and getting any issues resolved and any repairs fixed as soon as is able. Thank you all so far, extremely grateful! Julia and John.

I just wanted to say thank you to Debbie for being so helpful. I’ve been a John Shepherd tenant since 2013 and always find Debbie to be approachable, efficient, helpful and knowledgeable. She manages the relationship with the landlord who’s flat I live in very well. And if I need a repair it is actioned very quickly. Thank You.

I have recently moved into a property which is managed via John Shepherd. My point of contact Lily Johnson was extremely helpful in making the process of securing and moving properties absolutely seamless. Her levels of customer service are second to none and i cannot recommend this estate agents enough.

Gita Patel has managed our rental property in Birmingham for over five years. She is terrific! We live abroad, but working with her has been as easy as if we lived next door. She deals with any and all issues that may arrive quickly, efficiently and stress free.

SGT Electrical have carried out electrical repairs to properties looked after by John Shepherd for 15 years now and during that time we have developed an excellent working relationship with Debbie and her property management team at John Shepherd Birmingham. if you're looking to rent a property which has all necessary electrical certificates then do not hesitate to contact Debbie. we look forward to working along side you for many more years to come.

It is my first apartment, and I had a great experience with John Shepherd. Lily Johnson was my agent. She was wonderful; she assisted me throughout the moving process, even after and answered all of my questions. I am pleased.