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Michael Poole - Billingham

10 Town Square, Billingham, County Durham, TS23 2LY, North East, UK, TS23

Claimed branch
Edward Hunt Google

The company is misleading and a trap for first-time buyers. Whilst preparing to move into our flat as first time renters we were excited when we were contacted by a extremely polite gentleman working for Homebox who proposed to us the service where they would handle all our bills with them being easy to access and manage for a small £10 charge. What followed has been a tragedy of management, a waste of time and money. Over the last 8 months we have been overcharged £881.36 of which £587.25 is owed to EDF Energy, our Gas & Electric provider as debit but is yet to be paid by Homebox. Further, they failed to correctly set up our bills despite guaranteeing that all we needed to provide was a photo of our first statement. Since then their inaction has nearly incurred fees on multiple occasions with our utility providers. I never almost never write reviews but I have written this out of pure frustration.

Reply from Michael Poole - Billingham: Thank you for taking the time to share your feedback. We've been in touch with you directly, and understand the matter has now been resolved. We appreciate you bringing your concerns to our attention and giving us the opportunity to address them. We wish you all the best in your new home.

About Michael Poole - Billingham

Michael Poole Estate Agents are passionate about our town and have an intimate, unrivalled knowledge of the area. Our town centre has everything you’d expect and a few things you might not! For more than 50 years now, the town centre has played host to the Billingham International Folklore Festival. Dancers and musicians come from around the world to perform traditional and contemporary dance and Billingham Forum Theatre has seen more than its fair share of big names perform on stage. sShould you be searching for an estate agent in Billingham Wolviston, Wynyard and Hartlepool to put your property on the market our Sales Agents will be happy to help and arrange a free market appraisal? If you are a landlord considering letting your property in Billingham, Wolviston, Wynyard and Hartlepool or need advice our ARLA qualified Lettings Agents are on hand to support you.

Website: http://www.michaelpoole.co.uk

Memberships and portals

Association of Residential Letting Agents Guild of Professional Estate Agents National Association of Estate Agents Property Ombudsman Sales Property Ombudsman Lettings Relocation Agent Network Ombudsman Services onthemarket rightmove

Marketing

  • Email / E-shot
  • Floor Plan
  • For Sale / To Let Board
  • 360 Photography
  • Professional Photos
  • Smart Viewing
  • Social Media Campaign
  • Video
  • Accompanied Viewings
  • Sales Progression
  • Manage / Negotiate
  • Windows Display

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