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Michael Poole - Billingham

10 Town Square, Billingham, County Durham, TS23 2LY, North East, UK, TS23

Claimed branch
Amna Atiq Google

I wish I had read the reviews. They did not have one supplier registered. Took the payments from me monthly but never paid my gas bill - which is now 1200+ pounds. And in my homebox wallet I have 940 pounds just sitting with them. They didnt contact me during the last 12 months to even say they are sitting on extra money. Council tax - they've been paying 20 pounds extra every month since last one year. No record. I thought this service was for people who wanted admin off their shoulders due to super busy schedule. But you have to be super vigilant, upload every mail, bill and then follow up. Its more admin heavy to deal with homebox than to do it yourself. Now I want out - but the number to disconnect and get a refund (940 pounds) in my wallet is never working. So while I can stop payments to homebox, I dont know how to get the money they owe me. Stuck in this mess. Dont have an exit.

Reply from Michael Poole - Billingham: Hello, thank you for sharing your feedback. We are sorry to hear about the frustration you experienced toward the end of your time with us. We have been in direct contact with you to address these concerns, our service relies on regular document updates from our customers to ensure supplier accounts match perfectly, and we apologise if this process felt overwhelming. We wish you all the best moving forward.

About Michael Poole - Billingham

Michael Poole Estate Agents are passionate about our town and have an intimate, unrivalled knowledge of the area. Our town centre has everything you’d expect and a few things you might not! For more than 50 years now, the town centre has played host to the Billingham International Folklore Festival. Dancers and musicians come from around the world to perform traditional and contemporary dance and Billingham Forum Theatre has seen more than its fair share of big names perform on stage. sShould you be searching for an estate agent in Billingham Wolviston, Wynyard and Hartlepool to put your property on the market our Sales Agents will be happy to help and arrange a free market appraisal? If you are a landlord considering letting your property in Billingham, Wolviston, Wynyard and Hartlepool or need advice our ARLA qualified Lettings Agents are on hand to support you.

Website: http://www.michaelpoole.co.uk

Memberships and portals

Association of Residential Letting Agents Guild of Professional Estate Agents National Association of Estate Agents Property Ombudsman Sales Property Ombudsman Lettings Relocation Agent Network Ombudsman Services onthemarket rightmove

Marketing

  • Email / E-shot
  • Floor Plan
  • For Sale / To Let Board
  • 360 Photography
  • Professional Photos
  • Smart Viewing
  • Social Media Campaign
  • Video
  • Accompanied Viewings
  • Sales Progression
  • Manage / Negotiate
  • Windows Display

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