We’ve been using AgentOS for over 12 years, and unfortunately the service has gone downhill fast. Although they advertise chat and telephone support, in my experience it has been impossible to reach anyone, and emails often go unanswered. We’re having ongoing issues with our system—particularly with client emails not being received—which has caused real problems for our business. I can only share my own experience and say that if you’re looking for a reliable CRM provider, you may want to consider other options.
Reply from Michael Poole - Billingham: Dear Martin,
Thank you for sharing your feedback. We're truly sorry to hear about your recent experiences with our service, especially as you have been a client for so long.
Your concerns regarding support and system issues are important to us, and we’re committed to addressing them promptly.
Our Client Success Manager will be in touch with you today to see if we can resolve your system issues.
