AWFUL agency. They DO NOT leave you alone. They do not unsubscribe your details - they will email, call and text you forever and a day once you give them a contact. All they do is simply email/call you from one of their other agents. I have reported them to the ICO multiple times but nothing is done.
Reply from Michael Poole - Billingham: Hello Jordan,
We completely understand that receiving contact after asking to be removed from communications would be frustrating. However, that is not what has happened here.
You replied to one of our property emails stating you were “VERY interested” in a house in Tadcaster and asked us to contact you, providing your phone number in the process. Naturally, when someone contacts us asking to be called about a property they say they are very interested in, we will attempt to respond to that enquiry.
Following that call, you then complained about being contacted, despite the fact that the enquiry and request for contact came directly from you.
For clarity:
The contact made was in direct response to your own enquiry asking us to call you.
We have not continued to contact you since.
We take data protection and ICO regulations extremely seriously and operate strict processes to ensure people can unsubscribe or be removed from communications at any time.
If you no longer wish to have any interaction with Preston Baker, we of course fully respect that and wish you all the best with your property search elsewhere.
The Preston Baker Team
