I recently sold my property through the Michael Poole Billingham Office and my first point of contact was Debbie. Debbie was so friendly, professional and extremely helpful, explaining the process to me in clear terms. Debbie arranged quick appointments with other members of the team to market the property. I received several viewings and had an offer within two weeks, throughout Debbie kept in touch with me explaining how things were progressing which was really helpful and supportive. I enlisted a solicitor to carry out the conveyancing and throughout this process which became laboured at times, Debbie was always there to offer her support in chasing things up and pushed the sale forwards even when I was drawing blanks from the solicitor, Debbie would manage to get through to the buyer and keep me updated, this relieved the stress and I had full confidence in Debbie. I am convinced that the sale would have caused me a great deal of stress and uncertainty without Debbie’s professional assistance, always remaining positive and lifting me up when things were not going to plan. Debbie is a true valued asset to the Michael Poole team and would be the main reason that I would recommend Michael Poole to anyone looking to buy or sell a property. Debbie is a shining example of what customer service is all about, going above and beyond to make the process as easy as possible and putting the customer at the forefront of Michael Poole’s business. Thank you Debbie, you’re a star.