Communication has been terrible, internal procedures mean you get passed around to different people constantly. As an overseas landlord you provide an awful service which is why I’m moving my property away from you.

Disgusting company. Takes the sides of landlords when tenancy has ended. They hold on to deposits for weeks with no good reason. They lie about if they are in the office to avoid phone calls. DO NOT use this company if you want your deposit back. Hiding behind nonsense “legalities” in order to deflect the blame from the fact they don’t want to give you your money back. HORRENDOUS.