I sold my property earlier this year. I cannot give 5 stars because there were a few issues. However I would like to say that Corrie Goodhew was very efficient, dealing with problems and keeping me up to date with the progress of the sale at all stages.

Many thanks to Neil, Corrie and all the staff who helped with my recent purchase. A professional team who were always on hand to help with any enquiries i had. Thank you all once again.

Good

Glad that I found somewhere fast...

Initially attentive and efficient service from Stuart, Sam and the team at Barnehurst to set up but have since been disappointed with the response of the company dealing with what I perceive to be an unfair administration fee.

Having been to over a dozen viewings, this was by far the worst. We had a woman called Tina. We turned up 15mins early for our viewing, arriving at the same time as the agent whilst the owner was home. We said we would happily wait outside until our slot but the friendly owner said she was going to show the agent round as it was the first viewing and invited us to join. Tina did not even say hi and proceeded with the tour with a grumpy face all throughout. After the owner helpfully showed us round for 15mins she left us to explore for ourselves. However, right after the owner left, Tina turned to us to say she was tight for time and basically told us to get out. Notwithstanding that because we were early, it was this time we would have begun our viewing anyway! She was incredibly rude and unprofessional. Having said that it seems the other colleagues of the branch are more hospitable. So maybe it’s a luck of the agent.

Our 2-star review is based on the end-to-end process with Robinson Jackson Bexleyheath. Sales Negotiator (Corrie Goodhew) was great. She notified us of a new house and we booked a viewing immediately. She helped us to secure the acceptance of our offer. However, following that, things started to slip (unrelated to Sales but more like their back office operations). We had to wait longer than expected for a Memo of Sales and throughout the entire process, we received little or out-dated progress updates. In fact, we received regular updates from the estate agent who was responsible for the sale of our residence at that point in time. From, Mr A & Mrs M Oelofse, Bexleyheath

Update: DOT RENT THE PROPERTY IN ROYDENE ROAD, the landlord ignored us when the boiler broke, leaving us with no heating or hot water over Christmas, did not provide any electric heaters. And they know that we have a newborn baby. I repeat DO NOT RENT THE PROPERTY ON ROYDENE ROAD. She also took months to fix a leaking roof. The landlord (SE18 1PZ) refuses the fix the hob/oven, which has been problematic for over a year. We now cannot use the hob without all the downstairs electrical appliances cutting off. This is a safety and fire hazard. She also refuses to have the trees professionally trimmed. If someone doesn’t want to keep on top of basic property maintenance, they shouldn’t be a landlord.