We use cookies to give you the best online experience. By using our website you agree to our use of cookies in accordance with our cookie policy & you agree to the site's terms & condition

Belvoir - Basingstoke

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
02.03.2021

Myself and my partner recently had to leave our current property due to a pest infestation. (Not rented though Belvoir) We had been searching for a new property to rent however all other estate agents were not very helpful due to advertising a property and letting it out within 24 hours due to allowing people to put holding deposits down without viewing first. This made it impossible for us to find somewhere as we knew we had to view a house before renting. We saw Belvoir were advertising a house that we liked the look of and much to our delight it was Tracy who met us at the property so that we could view it. We had rented through Belvoir back in 2018 and were quite certain that we wanted to rent with them again as they were incredibly professional and friendly the first time round. We didn't expect Tracy to remember us from 2 years ago however as soon as we arrived she recognised us straight away. Unfortunately we did not like the property which was frustrating for us as we really wanted to rent with Belvoir. 1 week later we saw that they were advertising another property which we enquired about. Tracy met us at the property the next day and this time round we loved the house. Tracy told us exactly what steps we needed to take in regards to securing the property and how to go about this with the staff in the office. Every time I have phoned the office I have been treated with such respect and professionalism. We are ever so pleased to be with Belvoir again it feels like we are 'coming home'. I also would like to mention Kate and Laura who have been so helpful with our reference checks and have guided us both though the whole process from start to finish. I really can not recommend Belvoir enough and all the lovely people who work there. Thank you for finding us a home when we needed it the most :)

Reply from agent

Aw, Phoebe! We’re so pleased to have you guys back! 😊

5.00 /5
01.03.2021
"A Tenants'..."

A Tenants' Thoughts. There are insufficient stars provided here for me to accurately score Belvoir Basingstoke Lettings and Administration teams. I have been a tenant with Belvoir for over three years and I have found them to be highly professional in all m y dealings with them. They consistently attend to any queries or requests I have with graciousness and good humour. I have rented many homes over the years and Belvoir Basingstoke is the best Agency bar none. Thank you Belvoir!

5.00 /5
01.03.2021
A Tenants'

A Tenants' Thoughts. There are insufficient stars provided here for me to accurately score Belvoir Basingstoke Lettings and Administration teams. I have been a tenant with Belvoir for over three years and I have found them to be highly professional in all m y dealings with them. They consistently attend to any queries or requests I have with graciousness and good humour. I have rented many homes over the years and Belvoir Basingstoke is the best Agency bar none. Thank you Belvoir!

5.00 /5
24.02.2021

Would highly recommend Belvoir to anyone who wants a professional honest letting agent. Specially if you get to deal with Kate and Tracey .. they are brilliant!

Reply from agent

Rachel, so nice of you to say so. We try hard and it's always nice to get recognition of this!

5.00 /5

We used Belvoir for our sale and found the whole team really professional, not just in terms of making the sale but the post sales progression, that often gets overlooked, but they were excellent at keeping the information flowing through the chain. I would definitely use them again.

Reply from agent

Theo, thanks for taking the time to leave this review. As you say, it's the sales progression that is often overlooked and it has never been more important than in these uncertain lockdown times. We all wish you the very best of luck in your new home.

5.00 /5
17.02.2021
Professional, thorough, and fair

We have recently come to the end of a 6+ year tenancy with Belvoir. We knew from the start that they were a good agency, when our washing machine needed attention shortly after moving in, and was sorted incredibly quickly. They are always helpful and attentive, as well as being thorough. Special mentions go to Jo, who dealt with our post-tenancy check out both fairly and quickly (as well as answering our queries beforehand), and Carol (with whom I spoke to on the phone prior to our notice being handed in - she was absolutely lovely to talk to). Thank you, Belvoir staff. We wish you all the best.

5.00 /5
14.02.2021
Highly Recommend

I highly recommend Belvoir Basingstoke who have handled the sale of my property. From the start I was impressed with Jamie's honest, up front valuation of my property followed by promptly marketing. Potential buyers were vetted which meant fewer but more serious viewings with no time wasters this was a big plus point for me. The communication and dedication from the whole team has been superb. So a big thank you to Jamie, Emily and Natalie - your professional service has been outstanding from start to finish.

Reply from agent

Jennifer, thanks for taking the time to leave this review. We're all very pleased that things have gone well for you and we're happy that you appreciated our service. We wish you well in your new home.

5.00 /5
11.02.2021

Thanks to everyone in the lettings team at Belvoir. It's always a pleasure to work with you in finding good tenants - the service is always friendly, helpful and knowledgeable. This time I was especially impressed with the new photography service you provide - wow - I'm sure their quality really helped in reletting my property so quickly.

Reply from agent

Sarah, thanks for taking the time to leave this review. Not only are we now offering fantastic images (arguably to a professional standard) but we're also upgrading all our details on properties as they come up for re-let by including virtual tours. At no extra cost! We're glad, as always, that you're pleased with our service.

5.00 /5
03.02.2021
Excellent experience

Friendly, professional and engaging staff. Made the purchase process a pleasure and I have to highlight the dedicated Move Manager, Natalie Painter for special mention. She was absolutely fantastic. So friendly and made sure that communication was regular, chasing parties on action points and making sure everything was on track. Thank you so much!

5.00 /5
03.02.2021
Excellent service

I have no hesitation in recommending Belvoir and it’s staff for the friendly, helpful and efficient way they dealt with me over my tenancy. They made the whole procedure easy and seamless from the initial viewing with Tracy up to the smooth handover and full return of deposit dealt with by Jo. I feel as a tenant I was dealt with fairly and any queries were dealt with in a timely manner.

Reply from agent

Chris, thanks for taking the time to leave this review; it's much appreciated by both us and future customers. It's good to hear that in the year you were with us you were pleased with our efforts. It's also very pleasing to note that you consider us to have been fair in our dealings with you. We wish you all the very best in your new home. Mike Jones.

Contact details
Sales Phone:

01256 809807

Lettings Phone:

01256 808116

Opening hours
Monday-Friday: 09:00 - 17:30 Saturday: 09:00 - 17:00
Address

10 New Street, Basingstoke, Hampshire, RG21 7DE, UK, RG21

About

No matter whether it be renting or buying, selling or letting, as far as Basingstoke and the surrounding area is concerned, Belvoir truly is the local property specialist. Having bought the long-established Redwoods business in 2013, Basingstoke property owners and buyers now have the advantage of dealing with a company which benefits from many years local experience and the support of a National brand. With prominent offices on New Street, Belvoir is ideally placed to service Basingstoke and the out-lying villages. All Belvoir staff are trained and experienced in their particular discipline. Whether you are seeking an accurate valuation of a property you wish to sell, or advice regarding a lettings matter, rest assured that you will be dealing with professional team of 15 staff. If you’re after… • A truly personal service. • Commitment to excellence • Transparent fees • Support of a national network …then once you’ve read the reviews on raterAgent, you’ll probably realise that you need search no further.

Our team

Jo Jones

Property Assessor

Emily Mills

Sales Negotiator

Kate Shore

Lettings Manager

Kirsty Ross

Maintenance Co-ordinator

Brian Linehan

Association of Residential Letting Agents
National Association of Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Tenancy Deposit Scheme
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure