My lovely experience with Belvoir - in Basingstoke

I rented a property through Belvoir in Basingstoke and I must say that my family and I were treated really well during our tenancy. Whenever we need support or there are maintenance issues to be addressed while we were at the property, the responses and services that we received were to an excellent standard. When our tenancy was coming to an end, the Belvoir team ensured that we were kept up to date in every situation. They also ensured that we were provided with the required flexibility and ease that we needed to enable us move into our new home. During the checkout and post checkout process, we were given all the necessary information that we needed to assist us to fulfil our obligations as tenants, I find the information provided by Belvoir very useful and I really appreciate it. The actual checkout and post checkout process (which was carried out by Jo Jones, Belvoir's Property Assessor) was highly satisfactory and done in a very professional, fair and timely manner. There was no undue delays in processing the return of our deposit. The process was swift and I really appreciate Jo's effort all through the process. This is the first time I have had to deal with Belvoir and I must say that my overall experience was very positive. Many thanks to the entire Belvoir team, I will definitely recommend using their services. Nsima Udoh.