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Belvoir - Basingstoke

A selection of reviews/testimonials by highest rating
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1.00 /5

Recently my partner and I have been looking to rent a property in Basingstoke, and it’s fair to say we will not be going through Belvoir after today’s experience. Whilst viewing a property this evening, we were unfortunate enough to meet one of Belvoirs agents. This agent was rude and patronising when answering questions, and when my partner wanted to leave due to frustration at their service, the agent attempted to insult my partner by insinuating something was wrong with them. If you are young and looking for a welcoming estate agent to rent or buy from - look elsewhere.NegativeQuality, Professionalism

Reply from agent

Richard, I'm very sorry indeed to read your comment. It's taken me a while to respond, since I wanted to have a long chat with Tracey, the lady with whom you met. You have chosen to complain about someone whose helpfulness, general pleasant attitude and happy demeanor is regularly commented upon and I needed to double-check that it was indeed Tracey who conducted the viewing. This is the first complaint that we have received concerning her in over 2 years that she has worked for Belvoir and I'm afraid that she has a different recollection of the manner in which the viewing went. Sadly there is nothing I am able to do to put this right, but I should highlight the fact that this is very much an isolated complaint. You will see from the significant number of positive reviews here on Google, that we are held in high regard by the vast majority of reviewers. Mike Jones. Director. 01256 830800

Contact details
Sales Phone:

01256 809807

Lettings Phone:

01256 808116

Opening hours
Monday-Friday: 09:00 - 17:30 Saturday: 09:00 - 17:00
Address

10 New Street, Basingstoke, Hampshire, RG21 7DE, UK, RG21

About

No matter whether it be renting or buying, selling or letting, as far as Basingstoke and the surrounding area is concerned, Belvoir truly is the local property specialist. Having bought the long-established Redwoods business in 2013, Basingstoke property owners and buyers now have the advantage of dealing with a company which benefits from many years local experience and the support of a National brand. With prominent offices on New Street, Belvoir is ideally placed to service Basingstoke and the out-lying villages. All Belvoir staff are trained and experienced in their particular discipline. Whether you are seeking an accurate valuation of a property you wish to sell, or advice regarding a lettings matter, rest assured that you will be dealing with professional team of 15 staff. If you’re after… • A truly personal service. • Commitment to excellence • Transparent fees • Support of a national network …then once you’ve read the reviews on raterAgent, you’ll probably realise that you need search no further.

Our team

Jo Jones

Property Assessor

Emily Mills

Sales Negotiator

Kate Shore

Lettings Manager

Kirsty Ross

Maintenance Co-ordinator

Brian Linehan

Association of Residential Letting Agents
National Association of Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Tenancy Deposit Scheme
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure