When we first viewed the flat just over a year ago with Tracey we felt she was very professional and a lovely lady. We decided to take it that same day and all the staff that helped us through the renting process were amazing and made it go very quickly and smoothly. The flat itself was immaculate when we moved and the whole time we was there if we had an issue with anything Belvoir was only a call away and their service was always outstanding. We decided to move as we wanted somewhere a little bigger and we’re now renting with another company but only because they had what we was looking for at the time of moving but I can say we’re missing Belvoir and there outstanding customer service. The check out with Jo Jones went smoothly and I have to say very fast. She was very fair and we’re happy to say that we’re getting our full deposit back :-) She kept us up to date with the report and the next steps etc. I highly recommend Belvoir and it’s been a pleasure renting with them , if we ever move again we will definitely have our fingers crossed we can rent with them again. Thanks for letting us rent from you and looking after us. Lisa and James drew