I'm currently renting through Belvoir and my hob broke down. It took exactly 1 month for them to fix it after my initial report. I didn't once receive an update on the status of the fix, I had to phone them and ask for one. They initially sent someone to assess the problem and then when they sent the same guy to replace the hob unit, it turned out that he had made an incorrect assessment the first time round and so I had to wait another few days after having already taken time off work! When they finally managed to send an electrician over to do an inspection, he had the problem figured out and a fix organised within 10 minutes. All in all, very unprofessional from Belvoir, but they can at least source a decent electrician on short notice. EDIT: I have now received a personal phone call from the director of Belvoir Basingstoke apologising for the above, showing that despite this issue, they are decent people who are willing to admit when a mistake was made. This is very much appreciated.
10 New Street, Basingstoke, Hampshire, RG21 7DE, UK, RG21
Website:
http://belvoir.co.ukNo matter whether it be renting or buying, selling or letting, as far as Basingstoke and the surrounding area is concerned, Belvoir truly is the local property specialist. Having bought the long-established Redwoods business in 2013, Basingstoke property owners and buyers now have the advantage of dealing with a company which benefits from many years local experience and the support of a National brand. With prominent offices on New Street, Belvoir is ideally placed to service Basingstoke and the out-lying villages. All Belvoir staff are trained and experienced in their particular discipline. Whether you are seeking an accurate valuation of a property you wish to sell, or advice regarding a lettings matter, rest assured that you will be dealing with professional team of 15 staff. If you’re after… • A truly personal service. • Commitment to excellence • Transparent fees • Support of a national network …then once you’ve read the reviews on raterAgent, you’ll probably realise that you need search no further.
Property Assessor
Sales Negotiator
Lettings Manager
Maintenance Co-ordinator