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Barons Estate Agents

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Barons Estate Agents surpassed all of my expectations. From the beginning to the end of our home buying journey, we were kept informed and up to date. The wonderful staff at Barons, especially Trevor, went above and beyond the normal duties to ensure we had a seamless transaction. I cannot recommend them highly enough. Thank you to all the team at BaronsPositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Thank you for the 5 star review Josie, we hope you have settled into your new home. I will make sure Trevor is aware of your thoughts.

5.00 /5

Prior to our recent move we were guilty of believing all estate agents fitted the typical stereotype and thought that we would simply sell via an online agent, save a fortune and be in control all the way. However, after our valuation meeting we decided to market through Barons; a decision which paid dividends. Our transaction was turbulent and full of challenges which were beyond our control. Throughout the process Barons remained absolutely committed to us and worked tirelessly and relentlessly to get us moved. Their exceptional level of service didn’t waver from day 1 through to eventual completion in month 7. Barons went significantly above and beyond what a seller should reasonably expect from their agent. A friendly and helpful team, completely down to earth and ready and willing to get stuck in and support their clients. Always on the end of the phone whatever the hour or day of the week. Extremely well connected within the local area and able to leverage these relationships to get things moving. Reflecting back we’re not sure how we could have done it without Barons and recommend them wholeheartedly to any potential buyers.PositiveResponsiveness, Quality, Professionalism

Reply from agent

Thank you for the 5 star review Daniel. We hope you and the family are enjoying your new home.

5.00 /5

Barons handled both our sale and our purchase. While buying and selling a house is highly stressful, the one reliable and consistent factor was the team at Barons, providing us weekly updates, pushing everybody in the chain along and providing guidance on our next steps. Both Patrick and Charlie were the epitome of capable professionalism. We would not hesitate to use them again.PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Thanks for the kind review Rhydian, we hope you are enjoying your new home.

5.00 /5

I have used Barons on two occasions to sell my properties, I have been delighted with the service. The latest property was going through when lock down struck, Charlie Mather was looking after the sale at the time - I am thoroughly impressed with his unfaltering attention. I received an update phone call every week without fail - even on a bank holiday Monday!! The overall service was professional, friendly, organised and above all the staff have been a pleasure to deal with. Highly recommended.PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Thank you for the 5 start review Jackie, its much appreciated - I will pass your comments to Charlie in particular.

5.00 /5

Highly professional service. The agency has been great from start to finish. Booked a viewing with Patrick, he was very friendly and professional. From then on, I was mainly in contact with Charlie. He kept me updated on a weekly basis without fail. Charlie had a calming approach and manner when speaking with him. His strong communication skills made our buying experience that much better, of what can been a stressful process, whilst delivering excellent customer service. Charlie is an asset to Barons. I would definitely recommend Barons to anyone looking to buy or purchase, as the customer service was excellent from start to finish. Lenia & BenPositiveResponsiveness, Professionalism

Reply from agent

Thank you for the 5 star review, its much appreciated.

5.00 /5

From start to finish Barons Estate Agents have been excellent. They were organised and efficient when advertising our house, professional when completing tours of the house and excellent at communicating throughout. Once we had a buyer Charlie was fantastic with the after sales, he kept our solicitors and connecting solicitors / estate agents moving in the right direction. The whole team made house selling and buying less stressful and much more manageable with working full time. We would (and have already) recommend Barons to anyone.PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Thank you for the kind review, its very much appreciated.

5.00 /5

Although working on behalf of our vendors primarily, we had a lovely experience buying our first home through Barons. The interactions we had when viewing were lovely, totally honest with the houses and not pushy like other estate agents. We saw the same person at multiple viewings and it was lovely as he remembered who we were. Even gave me a wave and said hello when I picked up the keys! When making officers, we spoke with Patrick who was great at communicating through our channel of choice, keeping me up to date with what was happening. Then working with Charlie who was professional throughout and adaptive to give me what I needed, whether that be a kick up the backside or just to reassure me. I went through a lot of personal stress during the purchase which could have lead to disaster but Charlie's professionalism, efficiency and brilliant listening skills saw us through. Barons will definitely be our first point of call when we decide its time to move on!PositiveResponsiveness, Professionalism

Reply from agent

Thank you Gaby, the 5 stars is much appreciated.

5.00 /5

Excellent service from Barons, found a buyer within 2 weeks and helped to push through the conveyancing process and managed to move within 11 weeks, if it wasnt for Charlie and his chasing around not sure we would have completed so quickly. Would highly recommend their services!

5.00 /5

We found Barons professional, honest and highly responsive on our recent purchase. Charlie communicated the process and kept us updated with weekly honest feedback (the solicitor up the chain from us was extremely difficult to get hold of) …

5.00 /5

The staff at this business are very helpful and friendly. They kept us informed all through the process of selling our house. We would recommend them.

Reply from agent

Thanks Dee, the 5 stars is much appreciated.

Contact details
Sales Phone:

01256 840111

Opening hours
Monday-Friday: 08:00 - 19:00 Saturday: 08:00 - 17:00
Address

2-4 Winton Square, Basingstoke, Hampshire, RG21 8EN, South East, UK, RG21

Barons Estate Agents was formed in 1988 by Kevin Penfold & Trevor Lee, with the office being opened in February of that year. That same office is still open and thriving at Winton Square in Basingstoke. Both directors started their career at large independent estate agencies in the early 1980’s, working their way up the career ladder from trainees, to office managers, and finally regional managers. Along the way gaining extensive knowledge of how to deal with a range of properties, people and the ever-changing legal system. Kevin & Trevor met whilst working at Parkers Independent Estate Agency and developed a great working relationship. Parkers was eventually taken over by Legal & General; keen not to enter the corporate environment and all that goes with it, Kevin & Trevor hatched plans to establish a local independent estate agent that would go the extra mile for their clients. Having undertaken extensive market research, they decided that Basingstoke was the place to be. Starting the agency with themselves and two other employees they hit the ground running by selling their first property in Brighton Hill and haven’t looked back since. Throughout the years they have witnessed ever changing market places, large property developments being built and ever-changing regulations and laws. At Barons Independent Estate Agents, we are passionate about property and pride ourselves on decades of successful selling in Basingstoke and the surrounding villages. Our team of negotiators are approachable, skilful and extremely knowledgeable, boasting over 75 years experience of estate agency in the Basingstoke and surrounding markets. Our unrivalled understanding of the area allows us to find the perfect property for customers, whether they are looking for an elegant Victorian town house or apartment in the town centre, or even a cottage in the Old Basing. We also advise on buy-to-let, investment properties or the purchase of a second home. Our experienced staff, all formally trained by Kevin & Trevor mean those selling through Barons Estate Agents can expect an excellent level of service. As leading residential independent estate agents in the surrounding area, we have a large property portfolio and being registered with us ensures that you will be contacted by telephone, email or text on all new properties that are coming to the market. With a vast depth of local knowledge we are able to guide you to the right areas, good schools, amenities and bus/train services, to name a few. We firmly focus on maximising the exposure of our properties with quality photography, floorplans and high quality brochures in conjunction with prominent advertising on the internet and in local press when necessary. We give regular progress updates, essential proactive sales advice and informative feedback. Our office is highly visible in a prime Basingstoke town centre location – the first port of call for those looking to relocate. We are fully committed to delivering an excellent service to vendors, delicately balanced by our desire to help our purchasers find their ideal property. This continues throughout the conveyancing process, and often beyond! www.baronsestateagents.co.uk

Our team

Matt Rawlings M.N.A.E.A

Kevin Penfold

Trevor Lee F N A E A

Charlie Mather

Patrick Henry

Brad Kudirka

National Association of Estate Agents
Property Ombudsman Sales
Trading Standards
Ombudsman Services
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
Professional Photos
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure

No awards information available

Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
Professional Photos
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure

No awards information available